Wichtiger Hinweis

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Jobcenter: Current availability - Performance

Stand: 28.05.2024

Qualified hotline / appointments possible / no telephone availability of clerks

The benefits department of the Erlangen Jobcenter in the town hall will only be available to a limited extent on the hotline from 29.04. to 22.05.2024. Appointment bookings for personal consultations are also only possible to a limited extent. Requests can be sent by email(jobcenter-leistung@stadt.erlangen.de) or via our contact form. Documents can also still be posted in the town hall letterbox (address: City of Erlangen, Erlangen Jobcenter - Benefits Department, 553).

The Citizen's Allowance department (cash benefits) can be contacted via the hotline.
The telephone number and service times can be found below.

Personal appointments without an appointment are not possible.
You can book an appointment online. To do this, click on "Make an appointment" below.

Please note that we have a very high number of applications. At the same time, there is a lack of staff. This is why processing is taking longer at the moment. You can help us by submitting applications early, refraining from asking about the status and submitting complete documents.

Please note: You can also obtain the application form for further approval at the information desk in the town hall. You are also welcome to use our digital services. You will find the link below.

Supplementary information

Representation of a notebook and several hands.
Unemployment benefit II, ALG II, SGB II, SGB 2, Hartz 4, Hartz IV, New application, Application for further authorization, WBA, Online applications, Forms, Online, alg 2, Contact form, Citizen's income

Jobcenter: digital services

Here you will find all the digital services we offer. The range is constantly being expanded.

Representation of different euro bills
Job center, Financial assistance, Unemployment benefit II, ALG II, SGB II, SGB 2, Hartz 4, Hartz IV, New application, Application for further authorization, WBA, application, Citizen's income

Jobcenter: Information on the Citizen's Income

On this page you will find all the important information, applications and forms for Citizen's Income

Citizen's income


Rathausplatz 1
91052 Erlangen


Personal consultations without an appointment are currently not possible. However, you can make an appointment via the hotline.

Hotline: +(49) 09131 / 86 - 2444

Accessibility hotline:

Monday: 14:00 - 16:00
Tuesday: 9:00 a.m. - 12:00 p.m.
Thursday: 9:00 a.m. - 12:00 p.m.
Friday: 9:00 am - 12:00 pm