Service counter employee hands over new license plate to citizen
Häufig gesucht

Welcome to the service portal!

In the service portal you will find current information about your visit to the city administration and about municipal benefits, services and applicable legislation. Thanks to numerous online applications, you no longer need to go to us or to the relevant office for more and more services.  

You can visit the Citizens' Service on the ground floor of City Hall as well as the welcome desk of the Ausländerbehörde on the 2nd floor without an appointment.
Otherwise, you must always make an appointment before visiting City Hall. Please see the service messages at the bottom of this page. There you will receive up-to-date information, among other things about closed facilities or new offers.

Citizens' registration office on the first floor of the town hall

Waiting time

Current waiting time at the citizen's office

Current waiting time in the service area of the Bürgeramt on the first floor of the city hall: With the online display of the waiting time, you can leave the waiting area in case of longer waiting times and track your waiting status on your smartphone, for example.

Current service messages

Limited access to pension advice

This is due to personnel restructuring measures.

Image citizens meeting whole city

Citizens' meetings

We come to you in the city or town district and listen to you. All ideas, wishes and suggestions for improvement are welcome.

Official announcements & tenders

ID & Documents
Page, Tenders, Allocation, Competition, Job, Job search

Current tenders

Municipal tenders & awards of the city of Erlangen at a glance. Apply now!

ID & Documents
Page, Bekammtmachungen, Office, official pages

Official announcements

Official announcements or official pages of the city of Erlangen at a glance. Inform now!