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Social insurance - pension matters
Stand: 25.03.2026
Various contact points are available for questions relating to pension matters.
Social welfare office
The Care and Social Insurance Department of the Social Welfare Office of the City of Erlangen is responsible for pension advice, account clarification and pension applications for people living in Erlangen. Insured persons who do not live in Erlangen but work here can also make use of these services. The city of Erlangen is not responsible for people living in the district, such as Bubenreuth, Möhrendorf or Spardorf. Any information to the contrary on the Internet is incorrect!
Where?
Stintzingstraße 46a 2nd floor 91052 Erlangen
Access is barrier-free.
Please note that there are no parking spaces available on site .
Appointments for pension applications, pension advice and account clarification are only possible by prior appointment. Appointments can be made between 08:00 and 09:00 by calling + (49) 09131 / 86 - 3140. Please have your social security number ready.
Due to technical problems, it is currently not possible to book an appointment online for pension matters. We will inform you when the service is available again.
Pension advisor of the German Pension Insurance
The pension advisor of the German Pension Insurance holds consultation hours twice a week at the City of Erlangen. These appointments are primarily for insured persons who do not work or live in Erlangen.
It is essential to make an appointment in advance for a consultation. Appointments can be made on Monday, Tuesday, Thursday from 13:30 - 16:30 and Friday from 09:00 - 12:00 by calling + (49) 09131 / 86 - 3230. Please state your social security number when making the appointment.
Information and advice center of the German Pension Insurance
The statutory pension insurance system provides protection against the risks of old age, disability, and death, particularly for employees, but also for certain self-employed individuals and other groups of people.
The statutory pension insurance system provides protection against the risks of old age, disability, and death, particularly for employees, but also for certain self-employed individuals and other groups of people.
Pensions department
The pensions department is responsible for pension advice, account clarification and pension applications for citizens of Erlangen. Insured persons who do not live in Erlangen but work here can also make use of these services.
Anschrift
Nägelsbachstraße 38
91052 Erlangen
Öffnungszeiten
Please note: Appointments for pension applications, pension advice and account clarification are only possible by prior appointment.
Appointments can be made between 08:00 and 09:00 by calling + (49) 09131 / 86 - 3140.
