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Services at City Hall and Online

We’re here for you— in person and online. You don’t need an appointment for the Citizen Services office on the ground floor of City Hall (to apply for ID cards, change your address, handle driver’s license matters, obtain criminal background checks, register a vehicle, or apply for a resident parking permit or a parking permit for people with severe disabilities). You can book an appointment for certain services at the Citizen Service Center.

Current wait times for the Citizen Service Center

You can also visit the Welcome Desk of the Immigration Office on the 2nd floor without an appointment. Otherwise, you must generally schedule an appointment before visiting City Hall. However, many matters can also be handled by phone or online. You can find in-person services, online services, and restrictions on our offerings on our service portal.

If you’re coming to see us: Access to City Hall is only possible through the main entrance on Rathausplatz. Access to City Hall from the east side (“City Hall rear entrance”) is restricted to city employees and delivery services. Dogs are generally not permitted. Exceptions are only possible if bringing a dog is necessary for health or educational reasons (e.g., service or therapy dogs) or if the dog owner has been asked by the city to bring their dog to the office.

News from City Hall

A counter with a waiting area and a glass wall in front of it.

The Foreigners' Registration Office reception desk used to be open earlier

Due to staff absences, the reception desk at the Office of Immigration and Naturalization will close today (Thursday, July 16) at 12:00 p.m. instead of the usual 2:00 p.m.

A large, fallen tree lies across a park bench, lifting and damaging parts of the sidewalk and the bench itself; all around are green trees and a peaceful park setting.

Severe Weather: Over 200 Emergency Calls — Several Areas Still Closed

A severe thunderstorm with gusty winds swept through Erlangen and the surrounding region early Tuesday evening. In the city limits alone, the fire department was called out more than 200 times. The heaviest activity was concentrated in the southern part of the city, including the neighborhoods of Frauenaurach, Bruck, Eltersdorf, and Tennenlohe.

Mobility, Traffic Safety, Construction Sites, Construction Projects, Traffic Trends

Traffic Count on July 22

Traffic counts form the basis for evaluating construction projects, but above all for upcoming planning efforts based on the results of the traffic development plan.

When the Forest Burns: Danger Increases with Climate Change

How to Behave in the Woods. As part of its “Preparing for Crises and Disasters” information series, the City of Erlangen provides monthly updates on various topics related to hazard prevention.

hiersemannhalle_sports_activities_possible

Karl-Heinz-Hiersemann Hall: Sports Activities Can Continue

Following the fire at the Karl-Heinz-Hiersemann Hall, sports activities will continue as usual until the hall’s previously scheduled closure for the conversion to LED lighting, from July 20 through August 9. Currently, only the locker rooms and showers are closed.