The offices will be available for the last time this year on Monday, December 23. The city administration will be closed from December 24 through January 1. In some areas there is a jour service (emergency service) for urgent matters. More information can be found here

We are there for you - on site and digitally. You do not need an appointment for the citizen service on the first floor of the town hall (applying for ID cards, re-registration, driving license matters, certificates of good conduct, vehicle registration).

Current waiting time for citizen services

You can also visit the welcome desk of the Foreigners' Registration Office on the 2nd floor without an appointment. Otherwise, you must always make an appointment before visiting the town hall. However, many matters can also be dealt with by telephone or online without a personal appointment.

You can find an overview of on-site and online services in our service portal. You can also find out about the waiting times for citizen services on the first floor of the town hall and about new services.

Sometimes our offices and facilities have to close at short notice. In these cases, we will inform you in our service portal.