Welcome to the city of Erlangen!

We are there for you - on site and digitally. You don't need an appointment for the Citizen Service on the first floor of City Hall (applying for ID cards, changing your registration, driver's license matters, certificates of good conduct, vehicle registration). You can also visit the welcome desk of the Ausländerbehörde on the 2nd floor without an appointment. Otherwise, an appointment must always be made before visiting City Hall. However, many concerns can also be handled by telephone or online without a personal visit.

In our service portal you will find services on site and online services at a glance. There you can also find out about waiting times of the citizen service on the first floor of the city hall, about the short-term closure of offices and new service offers. 

To the service portal