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Services at City Hall and Online

We’re here for you— in person and online. You don’t need an appointment for the Citizen Services office on the ground floor of City Hall (to apply for ID cards, change your address, handle driver’s license matters, obtain certificates of good conduct, register a vehicle, or apply for a resident parking permit or a parking permit for people with severe disabilities). You can book an appointment for certain services offered by the Citizen Services office.

Current wait times for the Citizen Services office

You can also visit the Welcome Desk of the Foreigners’ Registration Office on the 2nd floor without an appointment. Otherwise, you must generally schedule an appointment before visiting City Hall. However, many matters can also be handled by phone or online. You can find on-site services, online services, and restrictions on our offerings on our service portal.

If you’re coming to see us: Access to City Hall is only possible through the main entrance on Rathausplatz. Access to City Hall from the east side (“rear entrance”) is restricted to city employees and delivery services. Dogs are generally not permitted. Exceptions are only made if bringing a dog is necessary for health or educational reasons (e.g., service or therapy dogs) or if the dog owner has been asked by the city to bring their dog to the office.

News from City Hall

A bus on the left, a police vehicle on the right

Traffic Restrictions Due to a Protest

Due to a demonstration, traffic disruptions are expected in the downtown area on Saturday, September 19, from 1:00 p.m. to 3:00 p.m.

A person is planting a small seedling in loose soil in the garden using their hands and a gardening tool, surrounded by other plants and flowerpots.

Five Years of the “Education for the Environment and Sustainability” Network

It promotes exchange, fosters collaboration, and raises awareness of learning venues and educational programs for sustainable development.

A modern administrative building with several glass-enclosed floors and a striking entrance area stands against a blue sky, surrounded by trees and a paved forecourt.

Erlangen Climbs in the Smart City Index

According to the Bavarian State Ministry for Digital Affairs’ Digitalization Dashboard, the Huguenot town has been among the leaders in administrative digitalization for years.

Warning About Fraudulent Invoice Emails

The City of Erlangen is warning against receiving fraudulent emails that are currently being sent to the city’s business partners. In the cases identified so far, the following email address was used (rechnung@economic-department.com). The emails ask recipients to provide billing information.

Two buildings with a green space and advertising displays.

Successful Bavarian Energy Days

Six events, along with the city’s Climate Mobile, welcomed about 250 interested visitors.

A large group of people sitting at tables in a large, semi-circular meeting room.

Small Brochure Introduces New City Council Member

In a small brochure titled “50 for Erlangen,” the city administration provides information about the members of the City Council for the 2026–2032 term.

Henkestraße bus stop with bus, cyclist and pedestrians.

Public transportation must be financially stabilized

The goal is to implement the necessary cost-cutting measures in a way that preserves a public transit system that is as efficient and attractive as possible.

Introduction of the Second-Home Tax

Starting in 2027, the tax will be levied as an annual tax based on annual rental expenses (net rent excluding utilities). Based on a model calculation, gross revenue of approximately one million euros is expected.

Proposals for Pedestrian Traffic

The Mobility Forum prioritizes proposals. The goal of the pedestrian traffic plan is to promote walking as an equal form of transportation.

AIB, AIB Election, Advisory Board for Foreign Residents

Advisory Board on Foreign Residents and Integration: Election Results Are In

From July 6 to 27, approximately 24,422 residents of Erlangen were called upon to cast their votes in the election for the Advisory Board on Foreign Residents and Integration. Voter turnout for the election, which was held online for the first time, was 5.7 percent.