Register, Log in, My account

You only need to register and log in if you wish to make a childcare inquiry online. With your personal account, you also have the following functions at your disposal: saving the search, remembering facilities, using the data for further childcare inquiries (only with your express consent), importing data into your personal account (only with your express consent), changing selected data retrospectively and making real-time status inquiries for each individual childcare inquiry.

You can have the activation email sent to you again. To do this, use the "Do not receive activation email" function on the Kitafinder login page. Either enter the registered e-mail address again or have the activation e-mail sent to a different e-mail address - in this case you will also need the password you used.

If you still cannot find an activation e-mail in your inbox (or spam/junk mail folder), please contact the support team with your name, the registered e-mail address and the municipality "Erlangen".

ATTENTION: Depending on the provider, it may take up to 10 minutes for the e-mails to arrive. Please also check your spam/junk mail folder!

Please request a new password from Kitafinder using the "Forgotten password" function. To do this, enter your user name or your registered e-mail address. You will then receive a message asking you to confirm that you need a new password. As soon as you have confirmed this, you will receive a temporary password with which you can log in.

ATTENTION: Depending on your provider, it may take up to 10 minutes for the e-mails to arrive. Please also check your spam/junk mail folder.

If you would like to delete your account, first log in to Kitafinder. There you can select "Delete profile" under "My profile".

ATTENTION: If you delete your account, you will no longer be able to access the childcare requests you have already sent or view/track the status of the requests. A link to a new account is not possible.