Status of childcare requests & allocation of places

As soon as a daycare center has decided to allocate a place, it will contact you by e-mail or letter. You will then either receive a time-limited place reservation, which you must confirm either via the link in the e-mail, by telephone, by replying to the letter or in your personal account*, or a rejection with a corresponding reason (e.g. no free capacity).

If you have made several childcare requests, you can only receive one place offer. All other requests are paused. As soon as you reject an offer, the other childcare requests become active again.

If you have received a rejection, you can submit a new childcare request to another daycare center and use the priority that may have become "free" again.

The Kitafinder management system creates equal opportunities by preventing some parents from receiving several offers of places at the same time, while others are left empty-handed or have to wait longer.

As soon as an offer is made in the system, the other requests are paused (inactive).

If you accept the offer of a place within the specified period, the child is considered to be enrolled. If the offer is rejected, all other requests are automatically reactivated (active).

Every child should have a childcare place. There are over a hundred childcare facilities in Erlangen for children of different ages and with different providers.

The following applies to municipal daycare centers:

To ensure that the places in the municipal daycare centers are well distributed, there are municipal daycare center statutes. These regulate the allocation of places and help to ensure a fair distribution.

City of Erlangen daycare center statutes

The city of Erlangen has been building new daycare centers for three years now so that all children in Erlangen can have a place.

You can change the details in your personal account yourself. Changes to care data (e.g. start of care, scope of care, etc.) or changes to e-mail addresses for notification are only possible via the respective facilities.

To contact a daycare center, please use the contact details of the childcare provider in the respective portal profiles. If the data required for you is not entered in the respective profiles, please contact the City Youth Welfare Office on 0 91 31/ 86-1958 (available by telephone from Monday to Thursday from 8:30 am to 12:00 pm and Monday and Thursday from 2:00 pm to 4:00 pm) or send an e-mail to kitaplatz@stadt.erlangen.de