Process management & process optimization

The PRODIMA (Process Optimization, Digitization and Management) team works to make processes in the city administration more efficient, user-friendly and digital.

Our main focus:

• Process documentation: We document the current processes precisely in order to gain a comprehensive understanding.
• Process analysis: We identify potential for improvement.
• Process optimization: Together we develop optimized processes.
• Implementation support: We actively support the implementation of the optimized processes.