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Education/Participation/ErlangenPass Division—limited accessibility

Stand: 24.09.2026

Starting Monday, September 28, 2026, and until further notice, the Department of Education and Participation/ErlangenPass will have very limited availability during business hours and by phone.

Hours of operation:

  • Mondays from 2:00 p.m. to 4:00 p.m.
  • Tuesdays, Thursdays, and Fridays from 9:00 a.m. to 12:00 p.m.

The department requests that

  • submit applications and documents exclusively via the online forms feature or by mail
  • and to refrain from making inquiries regarding the status of your application.

Alternatively, you may send an email to: erlangenpass@stadt.erlangen.de. In this case, you must include a current phone number.

Our Services

Leistung mit Onlineverfahren
Service, Online Service, Education Package, Academic Support, Lunch, School Supplies, Shareholding Package

Benefits for Education and Participation; How to Apply

For children, adolescents, and young adults, benefits for education and participation may be applied for by recipients of basic income support for job seekers, social assistance, benefits under the Asylum Seekers Benefits Act, the child supplement, or housing assistance.

Leistung mit Onlineverfahren
Service, Online Service, Erlangen Pass, Discount, Advantages

ErlangenPass

The ErlangenPass, as a social pass, makes it easier for people with low incomes to participate in community life. By presenting the ErlangenPass, you can take advantage of various discounts. For example, you pay less for admission to the swimming pool, for adult education center (VHS) courses, and for many other services. Some bus tickets for Erlangen’s public transit system are 50 percent off, and the Deutschlandticket is available at a reduced rate. For children and young adults, the ErlangenPass has an additional function: educational and participation benefits (e.g., for field trips, school trips, and lunch) are billed through the ErlangenPass. To use this service, parents must submit an application on behalf of their children.

Education and Participation / ErlangenPass

Please note: Starting Monday, September 28, 2026, the department will have very limited availability until further notice. Read more here



Anschrift

Rathausplatz 1
91052 Erlangen

Öffnungszeiten

jetzt geschlossen
Montag: 14:00 - 16:00 Uhr
Dienstag: 09:00 - 12:00 Uhr
Donnerstag: 09:00 - 12:00 Uhr
Freitag: 09:00 - 12:00 Uhr

On-site appointments are available only by individual arrangement. Please contact us by phone, email, or through the contact form.