Wichtiger Hinweis

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FAQ Initial reception facility

Stand: 27.11.2024

Large accommodation in the best possible environment to care for people has proven its worth. Answers to frequently asked and important questions can be found on this website.

Wars, environmental disasters and difficult political conditions are forcing people around the world to flee their homes. In line with the city motto "Open by tradition", Erlangen's city society and city administration have always seen it as their task in recent years,

  • to offer protection to people in need in Erlangen and
  • to look after them well.

Thanks to the great support of volunteers, but also thanks to the most forward-looking planning possible for the accommodation of refugees, it has been possible to meet this challenge together in recent years.

From 2022 to 2024, the former Siemens administration building "Himbeerpalast" could be used as emergency accommodation for up to 400 refugees. Creating a large accommodation facility in Erlangen where people can be cared for in the best possible environment has proven its worth. This is one of the reasons why no more gyms have had to be used as emergency accommodation in Erlangen in recent years.

It was clear from the outset that the Raspberry Palace could only be used on a temporary basis. The government of Central Franconia therefore made intensive efforts to find a new suitable property to accommodate refugees. It has now been decided that a suitable property at the end of Henri-Dunant-Straße in the Bruck district can be used for this purpose.

Below are answers to frequently asked and important questions.

FAQs: Answers to frequently asked and important questions

Dept. of Social Assistance

Anschrift

Rathausplatz 1
91052 Erlangen

Öffnungszeiten

jetzt geschlossen
Montag: 14:00 - 16:00 Uhr
Dienstag: 09:00 - 12:00 Uhr
Donnerstag: 09:00 - 12:00 Uhr
Freitag: 09:00 - 12:00 Uhr

On-site appointments are only possible by individual arrangement. Please contact us by phone, e-mail or contact form.