Early Help Coordination Office (KoKi)

The Early Help Coordination Office supports parents in fulfilling their parenting responsibilities, even in difficult life situations.

Advice and support for (expectant) parents
Development, maintenance and coordination of a reliable network with all institutions, services and professional groups from the healthcare and youth welfare sectors that already work together with the families concerned in a supportive manner
Advice and support for (expectant) parents, single parents and families with children aged 0 to 3, including in the event of attachment and relationship difficulties with the child, uncertainties in coping with everyday situations as well as financial and housing problems.
Cooperation with healthcare professionals (e.g. doctors, midwives, early intervention centers) and youth welfare services (e.g. childcare facilities, daycare, family education facilities)
Referral to further assistance

Insecurities with the child, increased crying, sleeping problems, feeding difficulties
Bonding and relationship difficulties with the child
Uncertainties in coping with everyday situations with the child
Mental stress and mental illness
Addiction problems
Other social stress
Financial problems

Advice for parents and professionals - anonymously if desired
On request, we also come to homes, surgeries and advice centers.
Counseling is free of charge.
In accordance with the provisions of the Child and Youth Welfare Act, we are subject to data protection and confidentiality.

By telephone:

+(49) 09131 / 86 3040

In person:

Early Help Coordination Office, Werner-von-Siemens-Str. 61, 91052 Erlangen
Please make an appointment by telephone.

E-mail: koki-fruehe-hilfen@stadt.erlangen.de