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Care support center Erlangen

Stand: 11.06.2024

Care can affect anyone.

The Erlangen Care Support Center advises and supports all citizens of the city of Erlangen neutrally, individually and free of charge on all aspects of care.

Our tasks are

  • We provide you with an overview of the "care jungle"
  • We provide you with comprehensive advice on the subject of the need for care - including preventative care
  • We inform you about the care and services available in Erlangen
  • If necessary, we can refer you to further advice and specialist services
  • We provide advice on relief and support services (e.g. for family caregivers)
  • We provide support with applications and funding issues
  • As a complaints and arbitration office, we help you to find solutions to disputes about care issues

We can be contacted by telephone and e-mail at

Phone: 09131 86 2329
E-mail: pflegestuetzpunkt@stadt.erlangen.de

You will find the Erlangen Care Support Center on the first floor of Nägelsbachstraße 38, 91052 Erlangen.

Note: Please make an appointment in advance. Individual appointments are also possible outside the opening hours stated in the contact information. Advice can also be given at your home on request.

Advice on care assistance from the district of Middle Franconia:

Every two weeks, the district of Middle Franconia offers its hourly advice on financial benefits for statutory care assistance close to home at the care support center and provides support with applications. This relieves the burden on those affected who are unable to finance their own care from their own resources.

Note: Appointments can be made via the care support center.

Owner of the Erlangen care support center:

The Erlangen Care Support Center is jointly supported and financed by the city of Erlangen, the statutory health and care insurance funds and the district of Middle Franconia.

The care support center is funded by the Bavarian State Ministry of Health and Care.

The care support point also works closely with the Derycedern e.V. association and other specialist agencies, care services and care facilities.

Care support center Erlangen


Nägelsbachstraße 38
91052 Erlangen


jetzt geschlossen
Montag: 14:00 - 16:00 Uhr
Dienstag: 09:00 - 12:00 Uhr
Donnerstag: 09:00 - 12:00 Uhr
Freitag: 09:00 - 12:00 Uhr

Additional individual appointments