Your benefits:
- A secure, long-term position with pay in accordance with the collective bargaining agreement (EG 9a TVöD or pay grade A 8 BayBesG), a Christmas bonus, supplementary pension benefits for employees covered by the collective bargaining agreement, and additional paid days off
- Team events, collegial interaction, being part of a competent team with strong camaraderie, cafeteria
- A modern, very well-equipped workplace
- Job security with a central location and a VGN corporate pass, a subsidy for public transportation, or discounted parking options
- Company-leased housing options, fitness and wellness classes, sports groups
Your Responsibilities:
- Advising customers on general inquiries at the EJC Service Point through in-person and telephone contact
- Providing case-specific information and explanations, including regarding document requirements and decisions issued by the relevant departments
- Advising potential new applicants on eligibility under SGB II and related laws
- Making a preliminary assessment of citizens’ entitlements based on their specific life circumstances
- Reviewing rental offers for individuals eligible for benefits who are moving to Erlangen
- Entering basic data into the OPEN/Prosoz system, creating electronic case files, monitoring deadlines, processing and digitizing mail for the Erlangen Job Center, and monitoring central email inboxes
Your Profile:
- Eligibility for the second qualification level of the “Administration and Finance” professional track; a completed vocational training program as an administrative assistant or completion of Employee Training Course I (BL I), or a completed three-year vocational training program as a legal assistant
- Willingness to work during fixed opening and service hours
- Negotiation skills as well as strong communication and conflict resolution skills
- Basic knowledge of social welfare law, particularly regarding SGB II, and foreign language skills are desirable
- Professional experience in an administrative role with an employer in the public administration sector is an advantage
Application deadline: July 12, 2026
Where: Apply here!
Reference number: *_000549
More info: erlangen.de/karriere
Contact: Ms. Kraus, Tel. 09131 86-2502
Want to learn more? Watch this video!
We view diversity as an asset and are committed to equal opportunity. In principle, all positions are open to part-time work. People with severe disabilities will be given priority consideration if equally qualified.