Municipal Gas Service; Applying for a Connection

Are you moving within Erlangen, or have you already moved? Has the key handover already taken place? Here you can enter all the details about your move and provide your meter information (meter number and meter reading).

If you are moving out of the Erlanger Stadtwerke service area, you can easily cancel your service using the move-out form—just fill it out and send it in.

Have your bank account details changed? If so, you can easily provide us with your new account information online. The information will be transmitted electronically to our customer service center and processed by our staff.

Tip: Please let us know about any changes to your bank account information in a timely manner. This is the only way to ensure that your new bank account information is taken into account for the next direct debit.

You can use this online form to report broken streetlights.

Convenient and digital: Simply fill out this online form directly in your web browser. In many cases, this saves you a trip to city hall.

If you're moving into an apartment or your own home within the service area of Erlanger Stadtwerke, you can easily sign up using the move-in form—just fill it out and send it in.