Employee at the service counter hands over new license plate to citizen
Häufig gesucht

Wichtiger Hinweis

Diese Webseite wurde automatisch übersetzt. Möglicherweise enthält sie Fehler oder Ungenauigkeiten.

Welcome to the service portal

Here you will find up-to-date information on your visit to the city administration and on municipal benefits, services and applicable legislation. Thanks to numerous online applications, there is no need to visit us or the relevant office for more and more services.

For almost all offices, an appointment must be made before your visit.

You do not need an appointment to visit

In the event of high visitor numbers, the Citizens' Service reserves the right to stop issuing numbers for the waiting area up to 60 minutes before closing time. In this case, please deal with your request on another day. You can make an appointment to exchange your driver's license online.

Sometimes our offices and facilities have to close at short notice. In these cases, we will inform you on this page under "Current service messages".



All services by life situation

Information for your visit to the town hall

Citizens' office on the first floor of the town hall

Waiting time
Page, Waiting time, Current waiting time, Citizens' office, Citizen service, Town hall square

Current waiting time at the citizens' office

Current waiting time in the service area of the Citizens' Registration Office on the first floor of the town hall: With the online waiting time display, you can leave the waiting area if you have to wait a long time and track your waiting status on your smartphone, for example.

Organizational unit, Offices / areas of expertise

Passport and identification

You can carry out passport and ID matters at the on-site citizen service on the first floor of the town hall. For example, you can obtain passports, ID cards, children's passports, temporary documents, etc.
Organizational unit, Offices / areas of expertise

Vehicle registration

You can carry out vehicle registration matters at the on-site citizen service on the first floor of the town hall. For example, vehicle registration, correction of vehicle documents, vehicle deregistration, re-registration, etc.
Organizational unit, Offices / areas of expertise

Driving license system

You can carry out driving license matters digitally at the Citizens' Service or on site on the first floor of the town hall. For example, all common driving licenses or exchanging your old driving license, etc.
Organizational unit, Offices / areas of expertise

Reporting system

You can carry out registration matters digitally at the Citizens' Service or on site on the first floor of the town hall. For example, you can apply for a certificate of good conduct, official certification or information from the population register.
Organizational unit, Offices / areas of expertise

Population register

Current service messages

Town hall entrance side view

Social welfare office closed

The social welfare office will be closed on Wednesday, July 10. The staff will also not be available on this day.

1_-_stub-entscheid_foto_vag-felix

"Statistik aktuell" on the StUB decision

The report examines voting behavior on June 9, 2024 as a function of social structure characteristics in the voting districts. It relates this to the results of the 2023 citizens' survey.

tile_job_advertisements_management4

Summer vacation: ID card valid?

No appointment is necessary to apply for new documents.

Official announcements & tenders

Construction_site_with_excavator
Page, Tenders, Awarding, Competition, Job, Job search

Current tenders

Overview of municipal tenders & contract awards of the city of Erlangen. Apply now!

Main entrance at the town hall.
Page, Confirmations, Office, official pages

Official announcements (Official Gazette)

Official announcements and invitations to tender are published in the official gazette "Die amtlichen Seiten". Get informed now!