Passports and Identification Documents
You can handle passport and ID matters at the Citizen Services office located on the ground floor of City Hall. Here, for example, you can obtain passports, ID cards, children’s passports, and temporary documents, etc.
Anschrift
Öffnungszeiten
Phone Hours:
Monday: 8:00 a.m. – 1:00 p.m.
Tuesday: 8:00 a.m. – 1:00 p.m.
Wednesday: 8:00 a.m. – 12:00 p.m.
Thursday: 8:00 a.m. – 1:00 p.m.
Friday: 8:00 a.m. – 12:00 p.m.
Es wurden 10 Serviceleistungen gefunden
eID card; application
ID card or eID card; resetting the PIN and activating the online ID function
You can have the PIN of your ID card or eID card reset or activate the online ID function of your ID card.
Identification Card; Application for Exemption from the Identification Requirement
In certain cases, German citizens can apply to the relevant local municipality for an exemption from the requirement to present identification.
Identity card, eID card or electronic residence permit; application for a Braille sticker
Visually impaired persons can apply for a transparent sticker with Braille for the back of their ID card, eID card or electronic residence permit from their local authority or immigration office.
Identity Card, Electronic Residence Permit, and eID Card; Information on Stored Data
You can request to view the data stored on the chip of your new ID card or electronic residence permit at the ID card office. You can also view this data on your smartphone.
Identity Card; Application
Identity card; blocking and unblocking the online ID function in the event of loss
You can have the online ID function of your ID card blocked either by calling the telephone blocking hotline or at the ID card authority. If you find your ID card again, you can have it unblocked at the ID card office.
Passport; application
Passport; notification of loss and recovery
If your German passport cannot be found or has been lost, you must report the loss. If you find the document again later, you must also report this.
Travel documents for children; application
eID card; application
ID card or eID card; resetting the PIN and activating the online ID function
You can have the PIN of your ID card or eID card reset or activate the online ID function of your ID card.
Identification Card; Application for Exemption from the Identification Requirement
In certain cases, German citizens can apply to the relevant local municipality for an exemption from the requirement to present identification.
Identity card, eID card or electronic residence permit; application for a Braille sticker
Visually impaired persons can apply for a transparent sticker with Braille for the back of their ID card, eID card or electronic residence permit from their local authority or immigration office.
Identity Card, Electronic Residence Permit, and eID Card; Information on Stored Data
You can request to view the data stored on the chip of your new ID card or electronic residence permit at the ID card office. You can also view this data on your smartphone.
Identity Card; Application
Identity card; blocking and unblocking the online ID function in the event of loss
You can have the online ID function of your ID card blocked either by calling the telephone blocking hotline or at the ID card authority. If you find your ID card again, you can have it unblocked at the ID card office.
Passport; application
Passport; notification of loss and recovery
If your German passport cannot be found or has been lost, you must report the loss. If you find the document again later, you must also report this.