Passports and Identification Documents
You can handle passport and ID matters at the Citizen Services office located on the ground floor of City Hall. Here, for example, you can obtain passports, ID cards, children’s passports, and temporary documents, etc.
Anschrift
Öffnungszeiten
Phone Hours:
Monday: 8:00 a.m. – 1:00 p.m.
Tuesday: 8:00 a.m. – 1:00 p.m.
Wednesday: 8:00 a.m. – 12:00 p.m.
Thursday: 8:00 a.m. – 1:00 p.m.
Friday: 8:00 a.m. – 12:00 p.m.
Es wurden 10 Serviceleistungen gefunden
eID Card; Application
Identification card, eID card, or electronic residence permit; Applying for a Braille sticker
People with visual impairments can apply to their local municipality or the immigration office for a transparent sticker with Braille to be affixed to the back of their ID card, eID card, or electronic residence permit.
Identification Card; Application
Identification Card; Application for Exemption from the Requirement to Carry Identification
In certain cases, German citizens can apply to the relevant local municipality for an exemption from the requirement to present identification.
Identity Card or eID Card; Resetting the PIN and Activating the Online ID Function
You can have the PIN for your ID card or eID card reset, or activate the online ID function on your ID card.
Identity Card, Electronic Residence Permit, and eID Card; Information on Stored Data
You can request to view the data stored on the chip of your new ID card or electronic residence permit at the ID card office. You can also view this data on your smartphone.
Identity Card; Blocking and Unblocking the Online ID Function in Case of Loss
You can have the online ID function of your ID card deactivated either by calling the deactivation hotline or by visiting the ID card office. If you find your ID card again, you can have the deactivation lifted at the ID card office.
Passport; Application
Passport; Reporting a Lost Passport and Its Recovery
If your German passport is missing or has been lost, you must report the loss. If you find the document later, you must also report this.
Travel Documents for Children; Application Process
eID Card; Application
Identification card, eID card, or electronic residence permit; Applying for a Braille sticker
People with visual impairments can apply to their local municipality or the immigration office for a transparent sticker with Braille to be affixed to the back of their ID card, eID card, or electronic residence permit.
Identification Card; Application
Identification Card; Application for Exemption from the Requirement to Carry Identification
In certain cases, German citizens can apply to the relevant local municipality for an exemption from the requirement to present identification.
Identity Card or eID Card; Resetting the PIN and Activating the Online ID Function
You can have the PIN for your ID card or eID card reset, or activate the online ID function on your ID card.
Identity Card, Electronic Residence Permit, and eID Card; Information on Stored Data
You can request to view the data stored on the chip of your new ID card or electronic residence permit at the ID card office. You can also view this data on your smartphone.
Identity Card; Blocking and Unblocking the Online ID Function in Case of Loss
You can have the online ID function of your ID card deactivated either by calling the deactivation hotline or by visiting the ID card office. If you find your ID card again, you can have the deactivation lifted at the ID card office.
Passport; Application
Passport; Reporting a Lost Passport and Its Recovery
If your German passport is missing or has been lost, you must report the loss. If you find the document later, you must also report this.