Opening hours

You can find the opening hours and contact details of our offices here.

You do not need an appointment to visit

• to our citizen service on the first floor of the town hall (applying for ID cards, re-registration, driving license matters, certificates of good conduct, vehicle registration, residents' parking permits, parking permits for the severely disabled). In the event of high visitor numbers, the Citizens' Service reserves the right to stop issuing numbers for the waiting area up to 120 minutes before closing time. In this case, please deal with your request on another day. You can make an appointment to exchange your driver's license online.
• to the welcome desk of the Foreigners' Registration Office on the 2nd floor of the Town Hall.

Sometimes our offices and facilities have to close at short notice. We will inform you of this via our service portal.

When you come to us

Access to the town hall is only possible via the main entrance on Rathausplatz. Only municipal employees and delivery services have access to the town hall from the east side ("Rathaushintereingang").

Dogs are generally not permitted. Exceptions are only possible if a dog is required for health and educational reasons (e.g. assistance or school dogs) or if the dog owner has been requested by the city to present their dog at the office.

Do you need help? The central telephone number of the city administration is 09131 86-0.