Opening time

Stand: 06.02.2023

In order to process requests quickly and to avoid waiting times, an appointment must always be made before visiting the city administration.

As before, there is the possibility for many concerns to do this by phone or online without a personal visit. 

You do not need an appointment for:

  • Citizens Service in the City Hall first floor (apply for ID cards, re-registration, driver's license matters,
        certificates of good conduct, vehicle registration)

  • Welcome counter of the Foreigners Authority in the City Hall, 2nd floor. Obergeschoss.
In our service portal you will find services on site and online services at a glance.

The central telephone number of the city administration is 09131 86-0.

Additional information

Page, Business distribution plan, Management, Organization, Offices, Overview, Organigram

Contact & Office Search

Organizational chart and business distribution map of the city of Erlangen. Which offices and departments are there in the city?

Waiting time

Current waiting time at the citizen's office

Current waiting time in the service area of the Bürgeramt on the first floor of the city hall: With the online display of the waiting time, you can leave the waiting area in case of longer waiting times and track your waiting status on your smartphone, for example.

Page, Corona, Pandemic, Corona Help, PCR, Antigen, Test Center, Vaccination Center, vaccinate, Coronavirus, virus, test, test, Quick tests, Self-test, COVID-19, Case numbers, RKI, SARS, CoV-2, Mask, Mask obligation, Mandatory vaccination, FFP2, Long COVID, covid, Booster Vaccinations


Current information on regulations and testing opportunities in Erlangen.