Wichtiger Hinweis

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Opening hours

Stand: 19.11.2024

Our offices have different opening hours. An appointment must be made to visit almost all offices.

Here you will find the opening hours and contact details of our offices

You do not need an appointment to visit

Sometimes our offices and facilities have to close at short notice. In these cases, we will inform you on the website www.erlangen.de/themenseite/service.

Dogs are generally not permitted. Exceptions are only possible if a dog is required for health and educational reasons (e.g. assistance or school dogs) or if the dog owner has been asked by the city to present their dog at the office.

Do you need help? The central telephone number of the city administration is 09131 86-0.

Free travel on buses in the city center

Since January 1, 2024, it has been "free travel" on all bus routes within the free city center area of Erlangen. It is easy to see which bus stops are in the city center area: The names of the stops are highlighted in yellow and orange on the signs. If you want a ride, you can simply hop on. You do not need to buy a ticket.

Find out more about the free city center area here - and your way to us

City administration closed "between the years"

The offices will be available for the last time this year on Monday, December 23. The city administration will be closed from December 24 up to and including January 1. In some areas, there is a jour service (emergency service) for urgent matters.
Read more here

Your city administration

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Contact & office search

Organization chart and business distribution plan of the city of Erlangen. What offices and departments are there in the city?

Waiting time
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Current waiting time at the citizens' office

Current waiting time in the service area of the Citizens' Registration Office on the first floor of the town hall: With the online waiting time display, you can leave the waiting area if you have to wait a long time and track your waiting status on your smartphone, for example.

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Arrange appointments

The responsible offices can thus prepare individually for your visit in advance.

Town hall

Opening hours - in easy language

Do you need something from the town hall? Then you need to make an appointment

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Working for the city

Our team consists of around 3,000 committed and motivated colleagues. Get to know us and support us in making Erlangen even more attractive!

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Latest news

News section of the city of Erlangen: All the latest news from the city administration at a glance.

View of the town hall in the dark

City administration closed "between the years"

The offices will be available for the last time this year on Monday, December 23. The city administration will be closed from December 24 through January 1. In some areas, there is a jour service (emergency service) for urgent matters.