Opening hours - in easy language

Do you need something from the town hall?

Then you need to make an appointment

You can't just go to the town hall.
You need an appointment.
Many questions can also be answered by telephone or e-mail.
You can also make an appointment online with some offices.

You can find the contact details for the offices here:

https://erlangen.de/themenseite/service/aemter

What do you not need an appointment for?

You can come to the town hall without an appointment for these issues:

• Applying for ID cards
• re-registrations
• Driving license matters
• Management certificates
• Car registration
• Welcome desk at the immigration office

Come to the first floor.

Here you will find the opening times of the Citizens' Service:

https://erlangen.de/amt/37797

Here you can find the opening hours of the welcome desk of the Foreigners' Registration Office:

https://erlangen.de/amt/37702

Our offices

• sometimes have to close at short notice.
• are sometimes only available to a limited extent.
  For example, when staff are ill.

You can find this up-to-date information on the service portal:

https://erlangen.de/themenseite/service

When are the offices open?

You can't just go to the town hall.
You need an appointment.

When are the offices open?

All information about

• Opening times
• Contact options

You can find them here:

https://erlangen.de/themenseite/service/aemter

Do you need help?

Please call this telephone number: 09131 860