Wichtiger Hinweis
Current Opening Hours
In addition to our online services, we’re also available to assist you in person. Here you’ll find the current opening hours for our offices at a glance. Please note: The offices inside and outside City Hall have different opening hours.
For initial information, please also use our service portal for your specific inquiry.
Offices and Hours of Operation
You can find the opening hours and contact information by clicking on the desired department.
OBM Division
- Mayor’s Office and Press Office (13)
- Audit Office (14)
- Data Protection Officer (DS)
- Equal Opportunity Officer (GB)
Department of Digitalization, Sports, Fire and Disaster Protection (I)
- Office for Digitalization and Information Technology (17)
- Office for Fire and Disaster Protection (37)
- Office for Sports and Health Promotion (52)
Division for Economy and Finance (II)
- City Treasury (20)
- Real Estate Office (23)
- Economic Development and Labor (WA)
- Investment Management (BTM)
Department of Legal Affairs and Human Resources (III)
- Office of Human Resources and Organization (11)
- Legal Department (30)
- Citizen Services Office (33)
- Civil Registry Office (34)
Department of Culture, Education, and Recreation (IV)
- Department of Neighborhood Services (41)
- City Library (42)
- Adult Education Center (43)
- Theater (44)
- City Archives (45)
- City Museum (46)
- Department of Culture (47)
Department of Youth, Family, and Social Affairs (V)
Department of Planning and Construction (VI)
- Office of Building Management (24)
- Office of Urban Planning and Mobility (61)
- Building Inspection Office (63)
- Civil Engineering Office (66)
Division of Environment and Climate Protection (VII)
- Office of Environmental Protection and Energy Affairs (31)
- Office of Veterinary Services and Food Inspection (39)
- Drainage Department (EBE)
Division for Schools and Public Space Maintenance (VIII)
- School Administration Office (40)
- Marie-Therese High School (40M)
- Technical School for Technicians (40T)
- Business School in Röthelheimpark (40W)
- Department of Urban Greenery, Waste Management, and Street Cleaning (EB77)
Need help?
The switchboard number is 09131 860
Download the Division of Responsibilities Plan
Scheduling an Appointment
Some government offices require an appointment. You can schedule one by phone, email, or online.
You do not need an appointment for:
- the Citizen Services desk on the ground floor of City Hall (e.g., ID cards, change of address, driver’s license matters, criminal background checks, vehicle registration, resident parking permits, parking permits for people with severe disabilities)
- the Welcome Desk at the Immigration Office on the 2nd floor of City Hall
Please note: During peak visitor times, the Citizen Services Office may stop issuing waiting tickets up to 120 minutes before closing.
Contact
City of Erlangen
The City of Erlangen offers a wide range of services.
Here you will find the individual departments and the services they offer.
Anschrift
Öffnungszeiten
The offices have different opening hours.
Schedule an appointment quickly and easily here to address your concern.