Specialist units for care and disability facilities; reporting grievances and providing advice

You can report any shortcomings in care facilities and special forms of integration assistance to the specialist office, which is based at the district administrative authority. It advises residents, relatives, facilities, forms of housing and providers, among others

Stand: 08.08.2023. Link zum BayernPortal


Editorially responsible: Bavarian State Ministry of Health and Care (see BayernPortal)

Home supervision / FQA

The Home Supervision / Specialist Unit for Care and Disabled Facilities - Quality Development and Supervision (FQA) advises residents, relatives, facilities and providers. Complaints about a care or disability facility can be directed to the specialist unit, which is located at the City of Erlangen as the responsible district administrative authority.


Rathausplatz 1
91052 Erlangen


jetzt geschlossen
Montag: 08:00 - 12:00 Uhr und 14:00 - 16:00 Uhr
Dienstag: 08:00 - 12:00 Uhr
Donnerstag: 08:00 - 14:00 Uhr
Freitag: 08:00 - 12:00 Uhr

On-site appointments are only possible by individual arrangement. Get in touch with us by phone, e-mail or contact form.

Availability by telephone:

Monday: 08:00 - 16:00
Tuesday to Thursday: 08:00 - 15:30
Friday: 08:00 - 12:00