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The new emergency folder is here

Stand: 11.07.2025

Among other things, the folder contains numerous forms and checklists. It is useful for older and young people.

In the event of a medical or personal emergency, a lot of important information and documents are often needed. To ensure that these can be found quickly and are readily available, the Department for Ageing and Generational Issues has been offering an emergency folder since 2018. This has been completely revised and expanded to include numerous forms and checklists.

Help for those affected and relatives

Der Notfallordner in der Hand von Oberbürgermeister Florian Janik.The emergency folder is not only intended to help those directly affected. It is also intended to help relatives keep track of what needs to be organized in the event of illness, care or bereavement.

There is enough space in the folder for

  • personal data
  • important contacts
  • medical information
  • precautionary documents
  • financial information
  • insurance policies
  • Pension
  • contracts
  • Memberships and
  • digital estate.

An index clearly divides all documents into the various subject areas. The folder is not only useful for older people. Young people can also use it to make early provision for emergencies.

The emergency folder is available for a nominal fee of five euros from the Department for Ageing and Generational Issues.

Photo: Press office sw - the folder in the hands of Lord Mayor Florian Janik.

Help in an emergency

A young woman holds a letter in her hand.
Energy emergency, Consulting, live, Heating costs, poor, Debts, Electricity, Lock, Emergency

Emergency energy advice

The energy emergency advice service offers information and support if there is a risk of financial difficulties due to increased energy consumption costs.

An ambulance

Heat emergency

Heat is a great danger to the body. It can cause life-threatening conditions such as heat stroke.

Woman ponders
Emergency, Emergency situation, Crisis, Advice in an emergency, Help crisis, Consulting, Emergency number, Crisis hotline

Important telephone numbers for emergencies and crises

Do you urgently need advice in a crisis situation? You can call here.

Department for Ageing and Generational Issues

Anschrift

Nägelsbachstraße 38
91052 Erlangen

Öffnungszeiten

Due to internal relocations, the Department for Ageing and Generational Issues will not be available on Thursday and Friday, April 10/11. This also affects the advice services of the care support point, housing advice and advice for people with disabilities.