Citizen's allowance; applying for a loan in certain acute emergency situations

If you receive citizen's allowance, you can apply for a loan from the Jobcenter in acute emergency situations if you are unable to pay an amount that is actually covered by your standard needs and you cannot defer payment.

Stand: 16.02.2024. Link zum BayernPortal

Online procedure

Emergency energy advice - Arrange an appointment online

You can use this online application to conveniently arrange your individual appointment for emergency energy advice.

Citizen-friendly and digital: simply complete this online application directly via your internet browser. In many cases, this will save you a trip to the authorities.

Editorially responsible: Federal Ministry of Labor and Social Affairs (see BayernPortal)

Erlangen Job Center

Plant management: Dieter Rosner

The contact details and opening hours of the departments can be found here:
- Citizens' Benefits Department - Telephone: + 49 (0) 9131 / 86 - 2444
- Integration benefits department - Telephone: + 49 (0) 9131 / 86 - 4100
- Administration - Telephone: + 49 (0) 9131 / 86 - 1110


Rathausplatz 1
91052 Erlangen


Please contact the correct department directly for inquiries or use our contact form.

Contact details and opening hours can be found here:
- Citizens' Benefits department
- Department of integration benefits