Wichtiger Hinweis
Office management assistants
Do you want to actively shape both your personal future and the future of the city of Erlangen?
Are you interested in meaningful and responsible work? Do you enjoy interacting with citizens? Do you enjoy organizing, are you interested in economic contexts and have perhaps already gained some experience in this field? Then training to become an office management assistant is just right for you!
An attractive, challenging and varied profession awaits you. - For me. For us. For Erlangen.
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FAQ's Training - Office management assistants
To become an office management assistant, you must meet the following requirements:
- You have at least a qualifying secondary school leaving certificate or have obtained one by the start of the recruitment process
- You have successfully completed the recruitment process of the city of Erlangen
You should also be open-minded and communicative and enjoy working with people. Diligence and flexibility at work are a matter of course for you. You take responsibility for your tasks and are committed to them. You will demonstrate your ability to work in a team with your colleagues.
Office management assistant is a recognized profession according to the Vocational Training Act (BBiG). The dual vocational training program at the City of Erlangen lasts 3 years. Theoretical training periods at the vocational school in Erlangen alternate with practical training periods at the Office for Facility Management and the Erlangen Job Center (EJC). Training begins on September 1.
The apprenticeship can be shortened by 6 or 12 months if you perform well or have the appropriate previous education (secondary school leaving certificate, A-levels, completed vocational training, etc.).
Theoretical training
Theoretical training takes place 1.5 days a week in the first year of training and 1 day a week in the second and third year at the Erlangen state vocational school.
You can expect the following subjects during your training:
- Office management processes
- Commercial management and control
- Business processes and communication
- Compulsory elective subjects (e.g. marketing and sales, administration and law, public relations and event management, public finance...)
- Religious studies
- German
- Social studies
- English language
Further information can be found on the homepage of the vocational school in Erlangen:
State Vocational School Erlangen (bs-erlangen.de)
Practical training
The practical training takes place either in the Office for Facility Management or in the Erlangen Job Center (EJC).
At both locations, you will acquire extensive knowledge about the organization and the diverse tasks of a city administration. During the apprenticeship, office management clerks organize and process commercial tasks and legally relevant issues. The wide-ranging and varied training content is taught primarily in the mailroom and telephone switchboard, printing and scanning center, central purchasing, in the office manager's office, in accounting and in the area of property management.
As an office management assistant, you will take on organizational tasks (e.g. preparing appointments, meetings and business trips), prepare documents, manage the deployment of staff, monitor incoming payments, manage files, process invoices and support citizens in submitting applications. You will already be an important part of the team during your training and will take on responsibility by carrying out work assignments or projects independently. During your training, you will be supervised by dedicated and qualified trainers.
During your training, you will receive a monthly training allowance (gross)
- in the 1st year in the amount of € 1,218.26
- in the 2nd year in the amount of € 1,268.20
- in the 3rd year in the amount of € 1,314.02
As a trainee of the City of Erlangen, you are also entitled to capital-forming benefits of €13.29 per month and a special annual payment ("Christmas bonus").
After successfully completing your final examination, you can also expect a final bonus of €400.
The training allowance is based on the collective agreement for trainees in the public sector (TVAöD).
(Status: 01.03.2024)
After training, remuneration is based on the collective agreement for the public sector (TVöD). The classification and thus also the remuneration are based on the job that is taken on. The performance principle applies. The law therefore stipulates certain classification criteria. If an employee holds a position and fulfills all job characteristics, the classification is made according to the previously determined job evaluation.
The starting salary is currently € 2,576.29 (gross) in pay group EG 05, level 1 and € 2,683.45 (gross) in pay group EG 06, level 1.
In addition, you will also receive capital-forming benefits of € 6.65 per month and a special payment ("Christmas bonus"). You can also expect regular salary increases and performance-related steps.
As part of the training, all fees are paid by the City of Erlangen. Training materials required for vocational training and for taking the exam (e.g. textbooks or exam preparation booklets) are also provided free of charge. In addition, you will receive a grant of €50 for learning materials in each year of training.
A company laptop is also provided for use during the training period.
Travel costs for attending a vocational school away from home will be reimbursed if they exceed 6 percent of the training allowance for the first year of training, unless you are otherwise entitled to compensation. If accommodation in a hall of residence is also necessary, the costs incurred for this will also be reimbursed by the City of Erlangen.
In the case of inter-company training courses and events that take place outside the company, you will also be reimbursed for travel expenses. If an overnight stay at the event location is required, the City of Erlangen will also cover the costs for accommodation and meals.
All social benefits that the city administration of Erlangen offers its employees naturally also apply to our junior staff.
Anyone who regularly travels to work by public transport receives a monthly travel allowance from the City of Erlangen. During their training, junior employees can purchase the Bavarian discount ticket (€29 ticket). The costs incurred for this are reimbursed in full by the City of Erlangen upon application. However, it is also possible (depending on availability) to apply for a municipal employee parking space.
Due to generous flexitime rules, daily working hours outside of school hours can be flexibly arranged in most areas of employment from the time the employee comes of age.
As part of the company's health management program, we offer regular sports courses and other health-promoting activities that you can take part in.
The number of trainees is based on the anticipated personnel requirements. The City of Erlangen offers a guarantee of employment to high-performing junior staff.
Upon successful completion of your training, you will be entitled to use the job title "Office Management Assistant".
They are employed by the Office for Facility Management or the City of Erlangen's own Jobcenter (EJC).
A varied and high-quality training program is offered for further professional qualification. The aim of these qualifications is to keep your knowledge up to date so that you can perform your duties successfully and in a goal-oriented manner and expand your personal skills.
As a trained specialist, you can also expect various further training opportunities. These include, for example, the IHK-Fachwirt.
The application period runs from approximately May to August of the previous year of recruitment.
As the City of Erlangen bases its training numbers on current staffing requirements, not every profession is offered every year. Please refer to our job advertisements to find out whether the profession is being trained and the exact application deadline.
The following application documents are required:
- Informative cover letter
- Curriculum vitae in tabular form
- School leaving certificate or current annual or interim report
- Training and work references, if applicable
- Other certificates and attestations, if applicable
Please note:
The City of Erlangen uses the online platform INTERAMT for its application procedures. We kindly ask you to access the job advertisement under the respective job ID at www.interamt.de and apply online by the application deadline. After the application deadline, you will be informed by us about the further course of the application process.
Personnel selection procedure of the City of Erlangen
After the application deadline, you will be invited to the recruitment test, which takes place in September of the previous year. In addition to the recruitment test, the City of Erlangen will hold a supplementary selection procedure. This will be carried out according to the rules of an assessment center. We will then inform you as soon as possible whether or not you can be hired by the City of Erlangen.
We see diversity as an enrichment and pursue a policy of equal opportunities. People with severe disabilities are given priority if they are equally qualified.
| For general questions about the recruitment process: | For technical questions about the job description: |
| Ms. Trung Phone: 09131/86-1828 | Ms. Volwarkse and Mr. Witt Phone: 09131/86-1120 and -2752 |
| E-mail: ausbildung@stadt.erlangen.de |