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General advice for senior citizens

Stand: 25.02.2026

The General Advice Service for the Elderly provides information and advice on all aspects of ageing in Erlangen.

Our services:

  • Contact persons for problems
  • Help with correspondence and contacting authorities and institutions
  • Information on existing services and contact points
  • Support in organizing assistance in the areas of health, care and household
  • Referral to special advice centers

Office hours:

Monday14:00 - 16:00
Tuesday09:00 - 12:00
Thursday09:00 - 12:00

Contact:

Phone: 09131 86-3055
E-mail: seniorenberatung@stadt.erlangen.de

Other services offered by the Department for Ageing and Generational Issues

hand_care
Care support center, Care, Degree of care

Care support center Erlangen

Care can affect anyone.

Cover_Counseling for people with disabilities

Advice for people with disabilities

Advice for people with disabilities provides an initial overview of personal and social law issues. We advise on all matters relating to disability and provide support with applications.

Cover picture_Living advice

Housing advice

In our housing advice service, we provide information on adaptation options for the living environment and barrier-free home conversions. To enable people to live in their own homes for as long as possible, we also provide advice on alternative forms of living, care aids and financing options.

Elderly couple traveling together.

Senior citizen neighborhood work - advice and support on site

In various districts in Erlangen, there are neighborhood-oriented services for older people aged 60 and over. These promote the community of senior citizens, offer information and advice and support people in finding suitable help if required.

Cover picture_Senior events

Senior events

The Department for Ageing and Generational Issues invites you to a variety of activities and social gatherings throughout the year. For ErlangenPass holders, some of the events are free and some are discounted.

Department for Ageing and Generational Issues

Due to an internal event, the Department for Ageing and Generational Issues will not be available all day on Wednesday, October 8. From Thursday, October 9, the department staff will be available again in person and by telephone during regular office hours.

Anschrift

Nägelsbachstraße 38
91052 Erlangen

Öffnungszeiten

jetzt geschlossen
Montag: 14:00 - 16:00 Uhr
Dienstag: 09:00 - 12:00 Uhr
Donnerstag: 09:00 - 12:00 Uhr
Freitag: 09:00 - 12:00 Uhr