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Jobcenter: Online appointment for citizen's allowance

Stand: 28.05.2024

From June 1, 2023, you will have the opportunity to make appointments online at the Erlangen Jobcenter for the Citizen's Allowance (cash benefits) area.

Please click on the following link: Jobcenter: Online appointment booking

Please note that appointments should only be booked in urgent cases.

To submit documents, please use our contact form as a priority.

We would also like to point out that new applications and applications for continued approval can also be submitted online. Information can be found on the digital services page.

If you have any questions, please contact our hotline during service hours. You will find the telephone number and service times below.

Citizen's income


Rathausplatz 1
91052 Erlangen


Personal consultations without an appointment are currently not possible. However, you can make an appointment via the hotline.

Hotline: +(49) 09131 / 86 - 2444

Hotline availability:

Monday: 13:00 - 16:00
Tuesday: 9:00 a.m. - 12:00 p.m.
Thursday: 9:00 a.m. - 12:00 p.m.
Friday: 9:00 a.m. - 12:00 p.m.