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Christmas Vacation Abroad: Check Your Travel Documents

Stand: 06.11.2026

The processing time for a passport is currently about six weeks. For an ID card, it currently takes three weeks.

Just in time for the Christmas break, the Citizens’ Office recommends that anyone planning to travel check the validity of their documents, such as passports and ID cards. If the documents are no longer valid or are set to expire in the coming weeks, a new document must be applied for. The processing time for a passport is currently about six weeks. For an ID card, it currently takes three weeks. The documents are produced by the Federal Printing Office in Berlin. The city of Erlangen has no influence over the production time.

Where and how to apply

Applications for the new documents must be submitted at the Citizen Services Office on the ground floor of City Hall. No appointment is necessary. Hours of operation:

  • Monday, Tuesday, and Thursday from 8:00 a.m. to 6:00 p.m.
  • Wednesday and Friday from 8:00 a.m. to 12:00 p.m.

You can check the current wait time here. However, if you’d like to avoid wait times, you can also schedule an appointment. This can be done online via the appointment portal at https://erlangen.flexappoint.de/#/. Please also note: City Hall—including the Citizen Services office on the ground floor—will be open for the last time this year on Wednesday, December 23. From Thursday, December 24, through the end of the year, these offices will be closed.

Required Documents

A current biometric passport photo can be taken directly at the Citizens’ Service Office (City Hall foyer) at the “Speedcapture terminal” or at certified photo service providers (e.g., photographers or drugstores). You must also bring your current identification documents. In addition, the Citizens’ Office requires a current civil status certificate (birth certificate, marriage certificate, divorce decree)—particularly to verify your name—provided that

  • no passport or ID document has yet been applied for with the City of Erlangen, or
  • your civil status has changed since your last application.

Here’s another tip for traveling abroad: The Federal Foreign Office of the Federal Republic of Germany provides information on a country’s entry requirements, offers medical advice, and explains specific criminal law and customs regulations. Click here for travel and safety advisories

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Passport; Application

A passport or provisional passport is an official identification document for German citizens that is generally required for entry into or exit from the Federal Republic of Germany and can be applied for at the relevant local municipality.
Leistung mit Onlineverfahren
Service, Online Service

Passport; Reporting a Lost Passport and Its Recovery

If your German passport is missing or has been lost, you must report the loss. If you find the document later, you must also report this.

Leistung mit Onlineverfahren
Service, Online Service, Moving, move, Change of Residence, Change of Address, Change Address

Identity Card, Passport, and eID Card; Requesting a Change of Address or Place of Residence

If you move, you are required to update your ID card, passport, or eID card (for EU citizens).

Leistung mit Onlineverfahren
Service, Online Service, official identification document, ID card, ID card, official identification document, temporary ID card, passport substitute, show, Identification, ID Card, PA, Passport Replacement, Identity Card / Temporary Identity Card, provisional ID card, temporary ID card, Personnel Documents , Pick up personnel documents, Personnel documents ready for pickup

Identity Card; Application

Germans can apply for an identity card at their local municipality.
Leistung mit Onlineverfahren
Service, Online Service

Identification Card; Reporting a Loss and Recovery

If your German ID card is missing or has been lost, you must report the loss. If you find the document later, you must also report this.

Passports and Identification Documents

You can handle passport and ID matters at the Citizen Services office located on the ground floor of City Hall. Here, for example, you can obtain passports, ID cards, children’s passports, and temporary documents, etc.

Anschrift

Rathausplatz 1
91052 Erlangen

Öffnungszeiten

jetzt geschlossen
Montag: 08:00 - 18:00 Uhr
Dienstag: 08:00 - 18:00 Uhr
Mittwoch: 08:00 - 12:00 Uhr
Donnerstag: 08:00 - 18:00 Uhr
Freitag: 08:00 - 12:00 Uhr

Phone Hours:

Monday: 8:00 a.m. – 1:00 p.m.

Tuesday: 8:00 a.m. – 1:00 p.m.

Wednesday: 8:00 a.m. – 12:00 p.m.

Thursday: 8:00 a.m. – 1:00 p.m.

Friday: 8:00 a.m. – 12:00 p.m.

Book an appointmentpasswesen@stadt.erlangen.de09131 86 - 161509131 86 - 2692