Wichtiger Hinweis
Job Center: Information on Basic Income Support
Stand: 06.07.2026
On this page, you will find all the important information, applications, and forms related to SGB II benefits (cash benefits).
We offer a variety of digital services.
For example, you can submit your new application or renewal application directly online.
You can find all of these services on the Jobcenter page : Digital Services
Questions and Answers
If you live in Erlangen and would like to apply for SGB II benefits, you can submit your application directly online.
You can find all digital services on the Jobcenter website : Digital Services
If you have applied for benefits or are already receiving them, you will find the contact information for your case worker in our most recent letter (top right).
If you haven’t applied for benefits yet, you can do so directly online.
You can find all our digital services on the Jobcenter: Digital Services page
Alternatively, you can also contact our hotline.
The phone number and service hours are listed below.
You can submit your application directly online.
You can find all digital services on the Job Center page : Digital Services
You can find all information regarding the maximum rent / rent cap on the Jobcenter website : Rent Caps
You can find all the information about moving on the Jobcenter page : Information about Moving
PDF Forms
EKS Facility
Main Application: 1–5 People
Information Sheets
Application for Renewal
EKS Facility
Main Application: 1–5 People
Information Sheets
Application for Renewal
Benefits Administration / Cash Benefits
Anschrift
Öffnungszeiten
In-person visits without an appointment are not currently possible. However, you can schedule an appointment through our online appointment system or by calling the hotline.
Hotline: +(49) 09131 / 86 - 2444
Hotline hours:
Monday: 10:00 a.m. – 12:00 p.m. and 1:00 p.m. – 3:00 p.m.
Tuesday: 8:00 a.m. – 10:00 a.m.
Thursday: 8:00 a.m. – 10:00 a.m.
Friday: 8:00 a.m. – 12:00 p.m.