Making an appointment

Make an appointment for your request quickly and easily here: online (in selected areas), by telephone or by e-mail.

Book appointments online

You can also make an appointment by telephone or e-mail. Many concerns or questions can be clarified directly on the phone.

You do not need an appointment for

the citizen service on the first floor of the town hall (e.g. ID cards, re-registrations, driving license matters, certificates of good conduct, vehicle registration, resident parking permits, parking permits for the severely disabled). You can view the current waiting times here.
the welcome desk of the Foreigners' Registration Office on the 2nd floor of the town hall

Please note: If there is a high volume of visitors, the Citizens' Service can stop issuing waiting stamps up to 120 minutes before closing time.

The City of Erlangen offers a wide range of services.
Here you will find the individual specialist departments and their range of services.

Rathausplatz 1

91052 Erlangen

The offices have different opening hours.

Make an appointment for your request quickly and easily here.