Wichtiger Hinweis
Service and help - Death
A death in the family or among relatives causes great suffering for the bereaved and also raises numerous unanswered questions: coping with grief, legal aspects of burial and inheritance and financial assistance for the bereaved. In order to accompany and support you through this time in the best possible way, we provide you with a wide range of services, advice and information.
Frequently searched for
Death; Notification
The death of a person must be reported to the registry office with jurisdiction over the area where the person died. Funeral homes, hospitals, retirement and nursing homes, and other facilities are required to report such deaths.
Social Assistance; Applying for Coverage of Funeral Expenses
Upon request, the Social Services Office will cover the necessary funeral expenses, provided that the person responsible for paying them cannot reasonably be expected to bear the costs.
Death; Notification
The death of a person must be reported to the registry office with jurisdiction over the area where the person died. Funeral homes, hospitals, retirement and nursing homes, and other facilities are required to report such deaths.
Social Assistance; Applying for Coverage of Funeral Expenses
Upon request, the Social Services Office will cover the necessary funeral expenses, provided that the person responsible for paying them cannot reasonably be expected to bear the costs.
Service A-Z
Burial; registration
Cemetery and burial fees; payment
Cemetery, Mortuary; Adoption of Rules of Use
Death Abroad; Applying for Retrospective Registration in the German Death Registry
Death Certificate; Application
In the event of a death, family members can apply for the death certificate for the deceased person.
Death Certificate; Application for Issuance
A mortuary certificate is required for the transport of a body within Germany or abroad if the country to which the body is to be transported—or any country through which the journey passes—requires a mortuary certificate.
Death certificate; forwarding
The death certificate is issued by the doctor who diagnoses the death and carries out the post-mortem examination. It serves as the basis for registering the death and must be submitted to the registry office.
Death; Notification
The death of a person must be reported to the registry office with jurisdiction over the area where the person died. Funeral homes, hospitals, retirement and nursing homes, and other facilities are required to report such deaths.
Funeral facilities; construction and maintenance
Municipalities are required to establish and maintain the necessary funeral facilities, particularly cemeteries and mortuaries.
Funeral Law; Government Oversight
The municipalities and district offices must ensure that the provisions of Bavarian funeral law are complied with. They may issue the necessary orders in individual cases.
Grave Site; Application for a Right of Use
Postmortem Examination and Burial; Applying for Permission to Bury a Body Outside a Cemetery
As a general rule, the bodies and ashes of the deceased must be buried in cemeteries. In exceptional cases, permission may be requested to bury the remains outside a cemetery.
Burial; registration
Cemetery and burial fees; payment
Cemetery, Mortuary; Adoption of Rules of Use
Death Abroad; Applying for Retrospective Registration in the German Death Registry
Death Certificate; Application
In the event of a death, family members can apply for the death certificate for the deceased person.
Death Certificate; Application for Issuance
A mortuary certificate is required for the transport of a body within Germany or abroad if the country to which the body is to be transported—or any country through which the journey passes—requires a mortuary certificate.
Death certificate; forwarding
The death certificate is issued by the doctor who diagnoses the death and carries out the post-mortem examination. It serves as the basis for registering the death and must be submitted to the registry office.
Death; Notification
The death of a person must be reported to the registry office with jurisdiction over the area where the person died. Funeral homes, hospitals, retirement and nursing homes, and other facilities are required to report such deaths.
Funeral facilities; construction and maintenance
Municipalities are required to establish and maintain the necessary funeral facilities, particularly cemeteries and mortuaries.
Funeral Law; Government Oversight
The municipalities and district offices must ensure that the provisions of Bavarian funeral law are complied with. They may issue the necessary orders in individual cases.
Grave Site; Application for a Right of Use
Postmortem Examination and Burial; Applying for Permission to Bury a Body Outside a Cemetery
As a general rule, the bodies and ashes of the deceased must be buried in cemeteries. In exceptional cases, permission may be requested to bury the remains outside a cemetery.
Help & support - We are here for you
The telephone counseling service is available day and night, 24 hours a day. The call is anonymous & free of charge.
Tel: +(49) 0800 / 111 0 111
Full-time and volunteer pastoral workers from Catholic and Protestant parishes are available for discussions. The hotline is open to everyone, regardless of origin, place of residence, religion or ideology.
Tel: +(49) 09131 / 25 165
Availability:
Monday: 8:00 - 17:00
Tuesday: 8:00 - 17:00
Wednesday: 8:00 a.m. - 5:00 p.m.
Thursday: 8:00 a.m. - 5:00 p.m.
Friday: 8:00 a.m. - 5:00 p.m.
Saturday: 10:00 - 14:00
Sunday: 10:00 - 14:00
Verein Silbernetz e.V. - together against loneliness in old age. If you just want to talk but don't have anyone and are over 60 years old, you can call the free telephone number.
Tel: +(49) 0800 / 470 80 90
Availability:
Daily: 8:00 - 22:00
Nuremberg child and youth emergency service crisis hotline:
The Nuremberg Child and Youth Emergency Service is responsible for taking children and young people into care when the General Social Service of the Erlangen Youth Welfare Office is not available.
Tel: +(49) 0911 / 23 13 333
Erlangen police station:
Tel: +(49) 09131 / 760-0
Youth and family counseling center of the city of Erlangen
Tel: +(49) 09131 / 86 - 2295
E-mail: familienberatung@stadt.erlangen.de
Availability
Monday: 8:00 - 12:00 and 13:00 - 18:00
Tuesday: 8:00 - 12:00 and 13:00 - 17:00
Wednesday: 8:00 - 12:00 and 13:00 - 17:00
Thursday: 8:00 - 12:00 and 13:00 - 17:00
Friday: 8:00 a.m. - 12:00 p.m. and 1:00 p.m. - 3:00 p.m.
Emergency Hotline
- for children and adolescents
- Free of charge
- Central contact point refers callers to counseling centers
Tel. 0800/8888-004
- If you’re a victim of bullying, cybergrooming, physical violence, or abuse and need immediate help
Availability
- Monday through Thursday – 9:00 a.m. – 12:00 p.m. and 1:00 p.m. – 4:00 p.m.
- Friday – 9:00 a.m. – 12:00 p.m.
- Wednesday – also 6:00 PM – 8:00 PM
Children and Youth Helpline – Nummer gegen Kummer
- Telephone Counseling
- Anonymous & free
Phone: 116 111
- Here you can talk about your worries.
Hours
- Monday through Saturday – 2:00 p.m. – 8:00 p.m.
Online Counseling
- You’re also welcome to contact us via email or chat to receive online counseling:
Latest news
City Administration Has Limited Accessibility
On Wednesday, November 11, starting at 1:00 p.m., the entire city administration will have limited availability or will be unavailable. This is due to a staff meeting.
Job Center Closed on Tuesday
Due to staff training, the Erlangen Job Center’s Service Point and service hotline will be closed all day on Tuesday, October 13.
The Department of Prevention and Participation Has Partially Relocated
Parts of the department will be accessible at the Bogenpassage (Nürnberger Straße 35) starting Thursday, October 29.
Some departments at the Social Services Office are unavailable
The Social Services Office’s departments for neighborhood outreach and counseling in special life situations (formerly the departments for senior and intergenerational issues and case management) are currently only available by phone and email on a limited basis until further notice. This is due to technical issues.
City Administration Has Limited Accessibility
On Wednesday, November 11, starting at 1:00 p.m., the entire city administration will have limited availability or will be unavailable. This is due to a staff meeting.
Job Center Closed on Tuesday
Due to staff training, the Erlangen Job Center’s Service Point and service hotline will be closed all day on Tuesday, October 13.
The Department of Prevention and Participation Has Partially Relocated
Parts of the department will be accessible at the Bogenpassage (Nürnberger Straße 35) starting Thursday, October 29.
Some departments at the Social Services Office are unavailable
The Social Services Office’s departments for neighborhood outreach and counseling in special life situations (formerly the departments for senior and intergenerational issues and case management) are currently only available by phone and email on a limited basis until further notice. This is due to technical issues.