The Citizen Services Office on the ground floor of City Hall is the most frequently visited area of City Hall. There, you can apply for
- apply for ID cards
- update your address
- handle driver’s license matters
- apply for certificates of good conduct
- register vehicles
- Apply for resident parking permits and parking permits for people with severe disabilities.
When visitor volume is high, in addition to longer wait times, you should also expect that the distribution of waiting tickets may end early.
Clickhere: Check the current wait time
Our tip: Schedule an appointment
You can book an appointment for many services at the Citizens’ Office. This helps you avoid wait times, especially during peak hours. You can schedule an appointment directly online at www.erlangen.flexappoint.de.
Your Visit to City Hall
Hours of Operation & Office Locator
What departments and divisions are there within the city administration? Here you'll find our departments, along with their contact information.
Appointment Scheduling
The appointment scheduling system allows users to make binding reservations for services provided by the City of Erlangen.
Payment options
Fees are charged for our services. Whether cash, card or direct debit - there are various payment options.
Hours of Operation & Office Locator
What departments and divisions are there within the city administration? Here you'll find our departments, along with their contact information.
Appointment Scheduling
The appointment scheduling system allows users to make binding reservations for services provided by the City of Erlangen.
Payment options
Fees are charged for our services. Whether cash, card or direct debit - there are various payment options.