Logo der Stadt Erlangen

Wichtiger Hinweis

Diese Webseite wurde automatisch übersetzt. Möglicherweise enthält sie Fehler oder Ungenauigkeiten.

Tip from the Citizens' Advice Bureau

Stand: 02.04.2026

Make an appointment and avoid waiting times.

The citizens' service on the first floor of the town hall is the most frequented area of the town administration. There you can without an appointment

  • apply for ID cards
  • re-register your address
  • Arrange driving license matters
  • Apply for certificates of good conduct
  • Register vehicles
  • Apply for resident parking permits and parking permits for the severely disabled.

If the number of visitors is high, you can expect a longer waiting time as well as a premature end to the issue of waiting badges.

Click here: Check the current waiting time

Our tip: Make an appointment

You can book an appointment for many services at the Bürgeramt. This helps to avoid waiting times, especially at peak times. Appointments can be made directly online at www.erlangen.flexappoint.de.

Your visit to the city administration

contact-search
Page, Plan for the Allocation of Responsibilities, Administration, Organization, Offices, Overview, Organizational Chart

Hours of Operation & Office Locator

What departments and divisions are there within the city administration? Here you'll find our departments, along with their contact information.

entity_fallback_list
Page

Appointment allocation

Appointment booking enables the binding booking of appointments for services provided by the City of Erlangen.

One hand holds four banknotes

Payment options

Fees are charged for our services. Whether cash, card or direct debit - there are various payment options.

Department of General Citizen Services and Elections

You can reach our Citizen Services Department online or in person on the ground floor of City Hall.

Anschrift

Rathausplatz 1
91052 Erlangen

Öffnungszeiten

jetzt geschlossen
Montag: 08:00 - 18:00 Uhr
Dienstag: 08:00 - 18:00 Uhr
Mittwoch: 08:00 - 12:00 Uhr
Donnerstag: 08:00 - 18:00 Uhr
Freitag: 08:00 - 12:00 Uhr

Phone Hours:

Monday: 8:00 a.m. – 1:00 p.m.
Tuesday: 8:00 a.m. – 1:00 p.m.
Wednesday: 8:00 a.m. – 12:00 p.m.
Thursday: 8:00 a.m. – 1:00 p.m.
Friday: 8:00 a.m. – 12:00 p.m.