Wichtiger Hinweis
Tip from the Citizens' Advice Bureau
Stand: 02.04.2026
Make an appointment and avoid waiting times.
The citizens' service on the first floor of the town hall is the most frequented area of the town administration. There you can without an appointment
- apply for ID cards
- re-register your address
- Arrange driving license matters
- Apply for certificates of good conduct
- Register vehicles
- Apply for resident parking permits and parking permits for the severely disabled.
If the number of visitors is high, you can expect a longer waiting time as well as a premature end to the issue of waiting badges.
Click here: Check the current waiting time
Our tip: Make an appointment
You can book an appointment for many services at the Bürgeramt. This helps to avoid waiting times, especially at peak times. Appointments can be made directly online at www.erlangen.flexappoint.de.
Your visit to the city administration
Hours of Operation & Office Locator
What departments and divisions are there within the city administration? Here you'll find our departments, along with their contact information.
Appointment allocation
Appointment booking enables the binding booking of appointments for services provided by the City of Erlangen.
Payment options
Fees are charged for our services. Whether cash, card or direct debit - there are various payment options.
Hours of Operation & Office Locator
What departments and divisions are there within the city administration? Here you'll find our departments, along with their contact information.
Appointment allocation
Appointment booking enables the binding booking of appointments for services provided by the City of Erlangen.
Payment options
Fees are charged for our services. Whether cash, card or direct debit - there are various payment options.
Department of General Citizen Services and Elections
You can reach our Citizen Services Department online or in person on the ground floor of City Hall.
Anschrift
Öffnungszeiten
Phone Hours:
Monday: 8:00 a.m. – 1:00 p.m.
Tuesday: 8:00 a.m. – 1:00 p.m.
Wednesday: 8:00 a.m. – 12:00 p.m.
Thursday: 8:00 a.m. – 1:00 p.m.
Friday: 8:00 a.m. – 12:00 p.m.