People with disabilities

The advice center for people with disabilities advises those affected, relatives and interested parties on all aspects of disability. The counseling service is free of charge, neutral, subject to confidentiality and can be anonymous if desired.

The advice center is open on Mondays, Tuesdays and Thursdays.

You are also welcome to leave a message on the answering machine. We will call you back reliably.

Tel: +49 (0)9131 / 86- 2498

Address: Nägelsbachstraße 38, first floor, room 23

E-mail: behindertenberatung@stadt.erlangen.de

Individual advice focuses on the needs and wishes of those seeking or interested in advice. The aim is to provide assistance so that life and everyday life can (once again) be organized and managed as independently as possible. A trusting and respectful attitude is a matter of course.

Advice on the topic of disability can include, for example

• Personal concerns, conflicts and questions
• Support for self-determined living and life
• Initial information and guidance on social law issues.

If necessary, referrals are made to further specialist services and advice centers.

The Inclusion Officer of the City of Erlangen is the contact person for all matters relating to disability and accessibility in Erlangen. The focus is on

• Networking and public relations work
• Advice and support for local institutions, projects and initiatives
• Advice on accessibility in the areas of construction, public transport and traffic
• Participation in municipal disability policy (action plans for implementing the UN CRPD)

If you have any questions about representing the interests of people with disabilities, accessibility or current issues relating to disability policy in Erlangen, for example, please do not hesitate to contact us.

Tel: 09131/861934

inklusion@stadt.erlangen.de

The telephone counseling service is available day and night, 24 hours a day. The call is anonymous & free of charge.

Tel: +(49) 0800 / 111 0 111

Counseling services and support

• Counseling of the GayLesbian Center Nuremberg
• Counseling center LeTRa Munich for lesbians, bi*, trans women, inter
• Counseling for queer men affected by violence

Youth and family counseling center of the city of Erlangen

Tel: +(49) 09131 / 86 - 2295

E-mail: familienberatung@stadt.erlangen.de

Availability

Monday: 8:00 - 12:00 and 13:00 - 18:00
Tuesday: 8:00 - 12:00 and 13:00 - 17:00
Wednesday: 8:00 - 12:00 and 13:00 - 17:00
Thursday: 8:00 - 12:00 and 13:00 - 17:00
Friday: 8:00 a.m. - 12:00 p.m. and 1:00 p.m. - 3:00 p.m.

Full-time and volunteer pastoral workers from Catholic and Protestant parishes are available for discussions. The hotline is open to everyone, regardless of origin, place of residence, religion or ideology.

Tel: +(49) 09131 / 25 165

Availability:

Monday: 8:00 - 17:00
Tuesday: 8:00 - 17:00
Wednesday: 8:00 a.m. - 5:00 p.m.
Thursday: 8:00 a.m. - 5:00 p.m.
Friday: 8:00 a.m. - 5:00 p.m.

Saturday: 10:00 - 14:00
Sunday: 10:00 - 14:00

The drug and addiction counseling center of the city of Erlangen is also available to older people, both those affected and their relatives and caregivers. Counseling is free of charge and can be anonymous if desired. We are subject to the legal duty of confidentiality.

Tel. +(49) 09131 / 86 - 2295

Availability:

Mon 8 - 12 and 13 - 18
Tue 8 - 12 and 13 - 16 o'clock
Wed 8 - 12 and 13 - 16 o'clock
Thu 8 - 12 and 13 - 16 o'clock
Fri 8 a.m. - 12 p.m.
Individual appointments can also be arranged.

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