People in old age

The Social Insurance Department of the City of Erlangen provides Erlangen citizens with information on German pension insurance matters. The service includes pension advice, pension applications and account clarification. Insured persons who do not live in Erlangen but work here can also take advantage of the advice.

You will find the pension advice service on the first floor of Nägelsbachstraße 38.

Please note that it is necessary to make an appointment for a personal consultation.

Further information, contact details and opening hours of the pension advice service can be found here

In the event that an adult is no longer able to manage their affairs, either in whole or in part, due to a mental illness or a physical, intellectual, or emotional disability, appropriate arrangements can be made by drafting a power of attorney or a guardianship directive. Both can be combined with a living will. The Social Services Office’s guardianship division provides information and advice on guardianship matters.

You can find questions and answers on the topics of advance planning and guardianship here.

Further information about the Social Services Office’s Guardianship Unit can be found here

Most people want to live in their own four walls for as long as possible. If everyday tasks or errands become increasingly difficult due to age, illness or the need for care, there are various support and care options available.

The senior citizens' advice service and the care support point provide information and advice on the topic of "Well cared for at home". In an individual consultation, we clarify all questions about forms of care and housing, the Bavarian state care allowance, care and meal services as well as domestic support services.

Contact us to arrange a personal appointment!

You can find more information about the care support center here.

By the way: You can also find lots of information about care and support in everyday life on the care exchange. Click here to go to the care exchange.

The advice center for people with disabilities advises those affected, relatives and interested parties on all aspects of disability. Individual advice focuses on the needs and wishes of those seeking advice or those interested.

Counseling topics can include, for example

• Personal concerns, conflicts and questions
• Support for self-determined living and life
• Initial information and guidance on social law issues.

If necessary, referrals are made to further specialist services and advice centers.

The advice center is open on Mondays, Tuesdays and Thursdays. Individual appointments are also possible. You will find us on the first floor of Nägelsbachstraße 38, room 23.

The advice center for people with disabilities can be reached by telephone on 09131 - 86 2498 or by e-mail at behindertenberatung@stadt.erlangen.de

You can also leave a message on the answering machine. We will call you back reliably.

Further information on the subject of disability can be found here.

The drug and addiction counseling center of the city of Erlangen is also available to older people, both those affected and their relatives and caregivers. Counseling is free of charge and can be anonymous if desired. We are subject to the legal duty of confidentiality.

Tel. +(49) 09131 / 86 - 2295

Availability:

Mon 8 - 12 and 13 - 18
Tue 8 - 12 and 13 - 16 o'clock
Wed 8 - 12 and 13 - 16 o'clock
Thu 8 - 12 and 13 - 16 o'clock
Fri 8 a.m. - 12 p.m.
Individual appointments can also be arranged.

Website

The Dreycedern e.V. association offers advice and support for people with dementia and depression in old age and their relatives.

Further information as well as contact details and opening hours of the specialist and advice center on dementia and depression in old age can be found here

The emergency box is a small container with an information sheet that provides information about the owner's state of health, medication or intolerances in an emergency. The emergency services recommend keeping the emergency box in the fridge, as it is easy for the emergency services to find. A sticker is placed on the front door and on the fridge to make the paramedics aware of this.

The emergency box is available for €1 from the Department for Ageing and Generational Issues of the City of Erlangen (Nägelsbachstraße 38, first floor, room 37, telephone: 09131 86-3055).

The Department for Ageing and Generational Issues has created an "Everything at hand" emergency folder in which documents can be stored in an organized manner. In the event of an emergency or crisis situation, you have all the data you need at your fingertips. An index divides the folder clearly into different subject areas.

You can obtain the emergency folder for a nominal fee of €2.00 from the Department for Ageing and Generational Issues of the City of Erlangen (Nägelsbachstraße 38, first floor, room 37, telephone: 09131 86-3055).

The senior citizens' guide "Growing older in Erlangen" is updated regularly. The guide contains a clear compilation of information and offers on the following topics:

• Tasks of the Department for Ageing and Generational Issues
• Contact points for senior citizens
• Active in old age
• Information and advice
• Housing, support at home
• Care and care insurance
• Services for people with dementia and their relatives
• Economic assistance
• Provision for old age

Printed copies can be picked up at Erlangen City Hall, at the information desk on the first floor or at the Department for Ageing and Generational Issues of the City of Erlangen (Nägelsbachstraße 38, first floor, room 37, telephone: 09131 86-3055). You can also obtain the senior citizens' guide from the contact points of the senior citizens' office.

There are senior citizen neighborhood offices and senior citizen drop-in centers run by the Department for Aging and Intergenerational Issues in various neighborhoods throughout Erlangen. We provide on-site information and support for people aged 60 and older:

Am Anger

ISAR 12 Community Center | Isarstraße 12 | 1st floor, Room 108 (elevator available)

Phone: 09131 86-3670 | Email: senioren-anger@stadt.erlangen.de

Bruck

Goerdelerstraße 29b | Ground Floor

Phone: 09131 86-2746 | Email: senioren-bruck@stadt.erlangen.de

Büchenbach

Heinrich-Kirchner Street 24 | Ground floor

Phone: 09131 86-3334 | Email: senioren-buechenbach@stadt.erlangen.de

Malteser senior citizens' neighborhood office for Sebaldus and Rathenau

Quality of life in old age also depends on personal surroundings, support options and social contacts.

The Malteser Senior Citizens' Neighborhood Office for the Sebaldus and Rathenau districts helps older people to maintain more contact with other people. Volunteers help to reduce loneliness in old age.

You can find more information about the Senior Citizens' Neighborhood Office for Sebaldus and Rathenau here

Silbertelefon - help with loneliness in old age

Verein Silbernetz e.V. - together against loneliness in old age. If you just want to talk but have no one to talk to and are over 60 years old, you can call the free telephone number.

More information about the Silbertelefon can be found here

With demographic change, the living conditions and circumstances of older people are also changing. In order to actively counter the effects of demographic change, all Bavarian municipalities are obliged to develop integrative regional senior citizens' policy concepts.

The City of Erlangen's senior citizens' policy concept "Rethinking ageing - ensuring participation" forms the planning framework for creating tailor-made support structures. The focus here is on a socio-spatial or neighborhood-oriented strategy. The aim is to develop framework conditions to enable (individual) participation and opportunities for realization for older people.

The senior citizens' policy concept is continuously developed and adapted.

To ensure that you can live independently in your own home into old age, it is advisable to adapt your home. If you have a care degree, there are grants available from the care insurance fund.

Further information is available from the senior citizens and housing advice service.

Depending on the funding guidelines and income limit, loans or subsidies are available. Further information is available from the Property Management and Housing Promotion Department of the Real Estate Office