

Important Notice
We are committed to anti-discrimination
For us, all cultures are equal, as are all genders, sexual identities and people with severe disabilities. What's more, we are convinced that diversity enriches us. That is why we are happy when Erlangen is as diverse as possible.
Help & support
The advice center for people with disabilities advises those affected, relatives and interested parties on all aspects of disability. The counseling service is free of charge, neutral, subject to confidentiality and can be anonymous if desired.
The advice center is open on Mondays, Tuesdays and Thursdays.
You are also welcome to leave a message on the answering machine. We will call you back reliably.
Tel: +49 (0)9131 / 86- 2498
Address: Nägelsbachstraße 38, first floor, room 23
E-mail: behindertenberatung@stadt.erlangen.de
Individual advice focuses on the needs and wishes of those seeking or interested in advice. The aim is to provide assistance so that life and everyday life can (once again) be organized and managed as independently as possible. A trusting and respectful attitude is a matter of course.
Advice on the topic of disability can include, for example
- Personal concerns, conflicts and questions
- Support for self-determined living and life
- Initial information and guidance on social law issues.
If necessary, referrals are made to further specialist services and advice centers.
Drug and addiction counseling center of the city of Erlangen
Tel: +(49) 09131 / 86 - 2295
E-mail: drogenberatung@stadt.erlangen.de
Availability:
Monday: 8:00 -12:00 and 13:00 - 18:00
Tuesday: 8:00 -12:00 and 13:00 - 17:00
Wednesday: 8:00 a.m. - 12:00 p.m. and 1:00 p.m. - 5:00 p.m.
Thursday: 8:00 a.m. - 12:00 p.m. and 1:00 p.m. - 5:00 p.m.
Friday: 8:00 a.m. - 12:00 p.m. and 1:00 p.m. - 3:00 p.m.
Open consultation hours (without registration):
Monday: 15:00 - 16:00
Tuesday: 11:00 - 12:00
The Anger and Büchenbach family support centers are there for all parents and families in this district. Do you have any questions,
concerns or worries about parenting, family, partnership or the development of your children? We are
will be happy to advise you. We will tell you where you can find further information, advice and help in Erlangen.
Accessibility
Family support center Anger
In the district house, Isarstraße 12, 91052 Erlangen, 1st floor
Thursday 15:00 - 16:30 (except during school vacations)
Tel: +(49) 09131 / 4803927
Family support center Büchenbach
In gowi.27, Goldwitzerstraße 27, 91056 Erlangen, ground floor
Thursday 15:00 - 16:30 (except during school vacations)
Tel: +(49) 09131 / 86 - 3537
Nuremberg child and youth emergency service crisis hotline:
The Nuremberg Child and Youth Emergency Service is responsible for taking children and young people into care when the General Social Service of the Erlangen Youth Welfare Office is not available.
Tel: +(49) 0911 / 23 13 333
Erlangen police station:
Tel: +(49) 09131 / 760-0
Full-time and volunteer pastoral workers from Catholic and Protestant parishes are available for discussions. The hotline is open to everyone, regardless of origin, place of residence, religion or ideology.
Tel: +(49) 09131 / 25 165
Availability:
Monday: 8:00 - 17:00
Tuesday: 8:00 - 17:00
Wednesday: 8:00 a.m. - 5:00 p.m.
Thursday: 8:00 a.m. - 5:00 p.m.
Friday: 8:00 a.m. - 5:00 p.m.
Saturday: 10:00 - 14:00
Sunday: 10:00 - 14:00
Youth and family counseling center of the city of Erlangen
Tel: +(49) 09131 / 86 - 2295
E-mail: familienberatung@stadt.erlangen.de
Availability
Monday: 8:00 - 12:00 and 13:00 - 18:00
Tuesday: 8:00 - 12:00 and 13:00 - 17:00
Wednesday: 8:00 - 12:00 and 13:00 - 17:00
Thursday: 8:00 - 12:00 and 13:00 - 17:00
Friday: 8:00 a.m. - 12:00 p.m. and 1:00 p.m. - 3:00 p.m.
Latest news
International Women's Day 2026
March 8 is International Women's Day...
Power failure: What to do?
Private provision is important. But what exactly do you need to do? Find out here.
FAQ Initial reception facility
Large accommodation in the best possible environment to care for people has proven its worth. Answers to frequently asked and important questions can be found on this website.
Financial support for training
At the Erlangen Youth Employment Agency, we can advise you on financial support options.
International Women's Day 2026
March 8 is International Women's Day...
Power failure: What to do?
Private provision is important. But what exactly do you need to do? Find out here.
FAQ Initial reception facility
Large accommodation in the best possible environment to care for people has proven its worth. Answers to frequently asked and important questions can be found on this website.
Financial support for training
At the Erlangen Youth Employment Agency, we can advise you on financial support options.
Helping to shape Erlangen
"Future elementary school and all-day care" program
A73 freeway lid
Allotment garden concept "Gardening in Erlangen"
Bergkirchweih site: renovation of Steinbach cellar and slope stabilization measures above the upper escape route
Campus Berufliche Bildung Erlangen (CBBE): New workshop wing and refurbishment of the commercial wing
"Future elementary school and all-day care" program
A73 freeway lid
Allotment garden concept "Gardening in Erlangen"
Bergkirchweih site: renovation of Steinbach cellar and slope stabilization measures above the upper escape route
Campus Berufliche Bildung Erlangen (CBBE): New workshop wing and refurbishment of the commercial wing
Contact us
Anti-discrimination office
Address
Business hours
Additional individual appointments