

Wichtiger Hinweis
We are committed to anti-discrimination
For us, all cultures are equal, as are all genders, sexual identities and people with severe disabilities. What's more, we are convinced that diversity enriches us. That is why we are happy when Erlangen is as diverse as possible.
Help & support
The advice center for people with disabilities advises those affected, relatives and interested parties on all aspects of disability. The counseling service is free of charge, neutral, subject to confidentiality and can be anonymous if desired.
The advice center is open on Mondays, Tuesdays and Thursdays.
You are also welcome to leave a message on the answering machine. We will call you back reliably.
Tel: +49 (0)9131 / 86- 2498
Address: Nägelsbachstraße 38, first floor, room 23
E-mail: behindertenberatung@stadt.erlangen.de
Individual advice focuses on the needs and wishes of those seeking or interested in advice. The aim is to provide assistance so that life and everyday life can (once again) be organized and managed as independently as possible. A trusting and respectful attitude is a matter of course.
Advice on the topic of disability can include, for example
- Personal concerns, conflicts and questions
- Support for self-determined living and life
- Initial information and guidance on social law issues.
If necessary, referrals are made to further specialist services and advice centers.
Drug and addiction counseling center of the city of Erlangen
Tel: +(49) 09131 / 86 - 2295
E-mail: drogenberatung@stadt.erlangen.de
Availability:
Monday: 8:00 -12:00 and 13:00 - 18:00
Tuesday: 8:00 -12:00 and 13:00 - 17:00
Wednesday: 8:00 a.m. - 12:00 p.m. and 1:00 p.m. - 5:00 p.m.
Thursday: 8:00 a.m. - 12:00 p.m. and 1:00 p.m. - 5:00 p.m.
Friday: 8:00 a.m. - 12:00 p.m. and 1:00 p.m. - 3:00 p.m.
Open consultation hours (without registration):
Monday: 15:00 - 16:00
Tuesday: 11:00 - 12:00
The Anger and Büchenbach family support centers are there for all parents and families in this district. Do you have any questions,
concerns or worries about parenting, family, partnership or the development of your children? We are
will be happy to advise you. We will tell you where you can find further information, advice and help in Erlangen.
Accessibility
Family support center Anger
In the district house, Isarstraße 12, 91052 Erlangen, 1st floor
Thursday 15:00 - 16:30 (except during school vacations)
Tel: +(49) 09131 / 4803927
Family support center Büchenbach
In gowi.27, Goldwitzerstraße 27, 91056 Erlangen, ground floor
Thursday 15:00 - 16:30 (except during school vacations)
Tel: +(49) 09131 / 86 - 3537
Nuremberg child and youth emergency service crisis hotline:
The Nuremberg Child and Youth Emergency Service is responsible for taking children and young people into care when the General Social Service of the Erlangen Youth Welfare Office is not available.
Tel: +(49) 0911 / 23 13 333
Erlangen police station:
Tel: +(49) 09131 / 760-0
Full-time and volunteer pastoral workers from Catholic and Protestant parishes are available for discussions. The hotline is open to everyone, regardless of origin, place of residence, religion or ideology.
Tel: +(49) 09131 / 25 165
Availability:
Monday: 8:00 - 17:00
Tuesday: 8:00 - 17:00
Wednesday: 8:00 a.m. - 5:00 p.m.
Thursday: 8:00 a.m. - 5:00 p.m.
Friday: 8:00 a.m. - 5:00 p.m.
Saturday: 10:00 - 14:00
Sunday: 10:00 - 14:00
Youth and family counseling center of the city of Erlangen
Tel: +(49) 09131 / 86 - 2295
E-mail: familienberatung@stadt.erlangen.de
Availability
Monday: 8:00 - 12:00 and 13:00 - 18:00
Tuesday: 8:00 - 12:00 and 13:00 - 17:00
Wednesday: 8:00 - 12:00 and 13:00 - 17:00
Thursday: 8:00 - 12:00 and 13:00 - 17:00
Friday: 8:00 a.m. - 12:00 p.m. and 1:00 p.m. - 3:00 p.m.
Latest news
The Department of Prevention and Participation Has Partially Relocated
Parts of the department will be accessible at the Bogenpassage (Nürnberger Straße 35) starting Thursday, October 29.
International Day for the Elimination of Violence Against Women*
November 25 marks the annual International Day for the Elimination of Violence against Women*. It was established by the United Nations with the aim of strengthening the protection of girls* and women* from violence and promoting their human rights. “Look! Speak up! Take action!”—this motto remains more relevant than ever.
Launch of the “Protection Against Violence” Action Plan
The City Council approved the development of the City of Erlangen’s first Gender Equality Action Plan on the topic of “Protection Against Violence: Combating Gender-Based and Domestic Violence.”
Commemorative Plaque Marking the Turkey-Germany Recruitment Agreement
The recruitment agreement between Turkey and Germany will mark its 65th anniversary in the fall of 2026. Over the course of these 65 years, several thousand people have come to Erlangen from Turkey. Some stayed only for a few years; many stayed forever. They have become residents of Erlangen, are part of the community, contribute to it, and help shape the city’s diverse society.
Commemorating the Victims of Racist Violence
10 + 1 — The city of Erlangen commemorates the nine people with immigrant backgrounds and one policewoman who were murdered by the NSU between 2000 and 2007. In the summer of 2018, the verdict was handed down in the NSU trial, a verdict that is unsatisfactory for the victims and their surviving relatives, as well as for the democratically minded population.
The Department of Prevention and Participation Has Partially Relocated
Parts of the department will be accessible at the Bogenpassage (Nürnberger Straße 35) starting Thursday, October 29.
International Day for the Elimination of Violence Against Women*
November 25 marks the annual International Day for the Elimination of Violence against Women*. It was established by the United Nations with the aim of strengthening the protection of girls* and women* from violence and promoting their human rights. “Look! Speak up! Take action!”—this motto remains more relevant than ever.
Launch of the “Protection Against Violence” Action Plan
The City Council approved the development of the City of Erlangen’s first Gender Equality Action Plan on the topic of “Protection Against Violence: Combating Gender-Based and Domestic Violence.”
Commemorative Plaque Marking the Turkey-Germany Recruitment Agreement
The recruitment agreement between Turkey and Germany will mark its 65th anniversary in the fall of 2026. Over the course of these 65 years, several thousand people have come to Erlangen from Turkey. Some stayed only for a few years; many stayed forever. They have become residents of Erlangen, are part of the community, contribute to it, and help shape the city’s diverse society.
Commemorating the Victims of Racist Violence
10 + 1 — The city of Erlangen commemorates the nine people with immigrant backgrounds and one policewoman who were murdered by the NSU between 2000 and 2007. In the summer of 2018, the verdict was handed down in the NSU trial, a verdict that is unsatisfactory for the victims and their surviving relatives, as well as for the democratically minded population.
Helping to shape Erlangen
"Axis of Science" Center for the Humanities
"The Future of Elementary Schools and Full-Day Care" Program
A73 Highway Overpass
City-Suburban Rail
Climate Breakthrough
"Axis of Science" Center for the Humanities
"The Future of Elementary Schools and Full-Day Care" Program
A73 Highway Overpass
City-Suburban Rail
Climate Breakthrough
Contact us
Anti-discrimination office
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Additional individual appointments