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Services at City Hall and Online

We’re here for you—both in person and online. You do not need an appointment for the Citizen Services office on the ground floor of City Hall (to apply for ID cards, change your address, handle driver’s license matters, obtain criminal background checks, register vehicles, and apply for resident parking permits and parking permits for people with severe disabilities). You can book an appointment for certain services offered by the Citizen Services Office.

Current wait times for the Citizen Service Center

You can also visit the Welcome Desk of the Immigration Office on the 2nd floor without an appointment. Otherwise, you must generally schedule an appointment before visiting City Hall. However, many matters can also be handled by phone or online. You can find in-person services, online services, and restrictions on our offerings on our service portal.

If you are coming to see us: Access to City Hall is only possible through the main entrance on Rathausplatz. Access to City Hall from the east side (“City Hall rear entrance”) is restricted to city employees and delivery services. Dogs are generally not permitted. Exceptions are only made if bringing a dog is necessary for health or educational reasons (e.g., service or therapy dogs) or if the dog owner has been asked by the city to bring their dog to the office.

News from City Hall

Hüttendorfer Street

Due to the parish fair in Hüttendorf, the road through town will be closed on Saturday, September 12, from 3:00 p.m. to 5:30 p.m.

The City of Erlangen Warns of Fraudulent Invoice Emails

The City of Erlangen is warning against receiving fraudulent emails that are currently being sent to the city’s business partners. In the cases identified so far, the following email address was used (rechnung@economic-department.com). The emails ask recipients to provide billing information.

The City of Erlangen Welcomes New Young Professionals

With the start of the new training year, the city of Erlangen has welcomed a total of 52 new trainees into its ranks. Third Deputy Mayor Christian Lehrmann warmly welcomed the new colleagues at two events.

Sirens and smartphones will wail on September 10

The next joint "Warntag" event organized by the federal and state governments will take place on Thursday, September 10, at 11:00 a.m.

A lone cyclist rides through fields at sunset.

How bike-friendly is Erlangen?

Starting September 1, 2026, cyclists can once again rate how bicycle-friendly their city is in the Bicycle Climate Test conducted by the Allgemeiner Deutscher Fahrrad-Club (ADFC).

Two buildings with a green space and advertising displays.

Successful Bavarian Energy Days

Six events, along with the city’s Climate Mobile, welcomed about 250 interested visitors.

A large group of people sitting at tables in a large, semi-circular meeting room.

Small Brochure Introduces New City Council Member

In a small brochure titled “50 for Erlangen,” the city administration provides information about the members of the City Council for the 2026–2032 term.

Henkestraße bus stop with bus, cyclist and pedestrians.

Public transportation must be financially stabilized

The goal is to implement the necessary cost-cutting measures in a way that preserves a public transit system that is as efficient and attractive as possible.

Introduction of the Second-Home Tax

Starting in 2027, the tax will be levied as an annual tax based on annual rental expenses (net rent excluding utilities). Based on a model calculation, gross revenue of approximately one million euros is expected.